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8x8
About this business
Yes, so when I am using it with Salesforce it keeps saying I have a limit of 5. Not sure what it's referring to but it's very difficult to fix.
I know this is not the place to vent this, but I just contacted 8X8 to sign-up for their service. last month i was searching for a VOIP service, i looked at all of them including 8X8; I ended-up signing up with Ring Central because years earlier i used their fax service and had no issues. Two weeks ago I signed-up with Ring Central and I am sooo pissed off at Ring Central!!! I signed-up for my new business; I purchased top-of-line equipment from Ring Central. The first phone I received, after hooking it up nothing would wor... read more
Business response:
Hello Cliff. After reading your review, it seems to be based on your experience with Ring Central yet your review was left for 8x8. We strongly suggest moving this review to Ring Central so they can properly be made aware of your experience with them specifically. Thank you.
Worst service on the planet
Business response:
Hello Jake. We're so sorry to hear that your experience with our service has not been ideal. We strive every day to provide a service our customers can appreciate and we would love for you to feel the same way. Please send us an email at social@8x8.com with your account information so we can personally assist you.
Call feature is not working, whenever i am dialing my contact number and dial it, it will show Ringing but i have not received any call.
My company has been using this service for over 1 year and we are doing everythiing we can to get rid of it. IT DOESN'T WORK !!!! The web conference freezes all the time. You can't even make a phone call. How does this company have any customers ? BEWARE.
Business response:
Hello Jim and thank you for your feedback. If you are still experiencing issues with this feature, please email us at social@8x8.com so we can have our support team take a look right away.
It often pulls up the wrong phone number for the wrong account when a call comes in or shows up as "unknown caller" and we aren't able to add comments to it. Is there any way to improve that?
My calls are not logging correctly at all. I made 12 dials and Salesforce is showing 2
Says I'm on phone call in dashboard when i'm not. Can't close it out.
My call numbers are never consistent and stay on Call 2 the entire day. Sometimes it will go up to Call 3 and then back to Call 2.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.5 star rating with 4,196 reviews.
When is 8x8 open?
8x8 is open now. It will close at 6:00 p.m.