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All My Sons Moving & Storage

4.3

About this business

Location details

2400 Old Mill Road, Carrollton, TX, 75007, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.36,979 reviews
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Daniel Jaimes's profile image
Daniel Jaimes 
6 years ago

PLEASE DON'T HIRE THEM! THE WORST COMPANY EVER! JUST DON'T WANT SOMEONE ELSE TO GO THROUGH WHAT WE WENT THROUGH. So I let my roommate handle the movers (worst decision ever). THEY quote us for a 2 hour move (we're only moving 2 FLOORS UP)! So they show up on moving day (Friday Feb 15) and I'm rushing to work because they're gonna move everything right? NO! They guy tells us that THEY DON'T MOVE BOXES AND THEY ONLY MOVE FURNITURE! WHAT?!?! Oh they also DIDN'T WRAP THE FURNITURE! So the 5-7 things they moved are ALL SCRATCHE... read more

Business response:

Daniel, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (866) 941-1849 to discuss this further. 

Angela Brown Jacobson's profile image
Angela Brown Jacobson 
6 years ago

This business is awful!!! My mother-in-law’s RV was totaled so AMS movers came to move all of her stuff out of her old RV into a storage facility less than a mile down the road. The 2 kid movers who were sent out were like bulls in a china closet. While trying to get the refrigerator out of the RV, the cut the water line as well as the wires for the ice maker. The door cracked as well. The manager called during the process and spoke to my mother-in-law as well as the lead mover. He said he would get all of the info and help... read more

Business response:

We are disappointed to learn of your experience here at All My Sons Moving and Storage, but will take this opportunity to improve. We would like to work towards a resolution, so if you are willing, please reach out to us at (866) 941-1849 to discuss this further. 

Melanie Bell Lorant's profile image
Melanie Bell Lorant 
6 years ago

Dropped and shattered an $8,000 table without permission to even touch and refuse to respond to phone calls, emails and letters! Please have owner respond to me !!! 

Business response:

Hi Melanie, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at our local office (972) 388-3502 to discuss this further. 

Forrest Abdo's profile image
Forrest Abdo 
6 years ago

Worst moving experience of my life. I was told they would move and place furniture, bring supplies to wrap the furniture, and extra boxes in case anything needed to be packed. They show up and won’t touch my boxes ( told only here for the furniture), didn’t wrap any of my furniture so i have minor damage to all my furniture, and places everything in the one bedroom. I thought it was common sense for a couch to go in a living room and a kitchen table to go into the dinning area, but no EVERYTHING went into the one bedroom. Th... read more

Stacie Hamilton Doyle's profile image
Stacie Hamilton Doyle 
6 years ago

The Worst Moving Company EVER! 

Business response:

Stacie, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. If you are willing to give us another chance, please reach out to us at (866) 941-1849 to speak to our manager directly. 

Stephanie James's profile image
Stephanie James 
6 years ago

I was quoted $275 an hour for to move and assemble furniture. I was charged over $2,200 to move 2 storage buildings 10 miles into a 3,000 sq ft house including almost $300 for fuel. We had 2 trucks but one showed up 30 mins after the first one. The crew left 30 mins before the time was up on what they made me pay for before they started unloading. Every single piece of furniture moves had some damage including a very nice dining room set and a broken tv. Once I started pointing out damages, most of the crew left and they did... read more

Business response:

Stephanie, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 941-1906. We look forward to hearing from you. 

Tymmecia Holmes's profile image
Tymmecia Holmes 
6 years ago

They quoted me a normal move time. 3 hours plus their travel time. I moved from a 1 bedroom and it was literally 800 square feet. They sent two guys, one was smaller than I was and I saw early in that he was extending his $14/hour as far as it would go. By the time we got to my new home I just begged them to please at least get the stuff in quickly. They had “enough time” to put the bed back together but now that I’ve been here for a while, I see that they didn’t even put it back right! There are slats that aren’t even screw... read more

Business response:

Tymmecia, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (866) 941-1849 so we can work towards a resolution. We look forward to hearing from you. 

John Hopper's profile image
John Hopper 
6 years ago

My move took place in December 2018. The movers packed and prepared items in a professional manner. However, several large issues were overlooked. We have an adjustable bed, and even though I made a big deal about making sure the reassembly would be correct, this was never done. I called the company and they said someone would contact me, but this never happened. Also, the movers broke the front face of my front loading washing machine. Again, I was told a claim would be filed and someone would contact me-this also has... read more

Business response:

John, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (866) 941-1849 to discuss this further. 

Mina Owens's profile image
Mina Owens 
6 years ago

You are Thieves. We need the $1000 we were overcharged! Your Crew stole from us and you overbilled us. 

Business response:

Hi Eugene, we sincerely appreciate your feedback and concern. I understand that your concern relates to an All My Sons Moving & Storage branch in Atlanta South which is a different location than the one you posted to. That said, at AMS we strive to provide outstanding customer service to all our customers. Rest assured, we will be taking corrective steps in the location that serviced you originally. Thank you for bringing this to our attention. 

Frequently asked questions about All My Sons Moving & Storage

How is All My Sons Moving & Storage rated?

All My Sons Moving & Storage has a 4.3 star rating with 6,979 reviews. 

When is All My Sons Moving & Storage open?

All My Sons Moving & Storage is open now. It will close at 9:00 p.m.