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American Guardian Warranty Services, Inc.
- Warrenville, IL
About this business
Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Dealers and Marketers offering vehicle service contracts, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unmatched profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Gro... read more
Location details
4450 Weaver Pkwy, Warrenville, IL, 60555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company went over and above any other warranty that I have dealt with. They covered a total "longblock" for my Harley ********* I can't be happier. I suggest you deal with this company and ease all your future headaches!*****************************
Business response:
Thank you *****! We appreciate you taking the time to write a review. 100% satisfaction is what we strive for at American Guardian Warranty Services, Inc. and we are happy that has been reflected in your experience.
We are selling our camper and have **** warranty services and I was assisted by *********************** she was so helpful in helping me set up the transfer of warranty to new owners . I wish other employers had a dedicated employee like her .
Business response:
*****, thank you for such a great review! American Guardian Warranty Services, Inc. takes pride in its products and service, and we love hearing stories like yours.
I spoke with ****** T today at American Guardian Warranty Services about transferring my Motorhome Entended Warranty to the buyer of my motorhome. She was not only both very knowledgeable and helpful but her customer service skills were second to none! Thank you ******.
Business response:
********, thank you for taking the time to write a review and we are happy to hear that you have had such a pleasant experience with American Guardian Warranty Services, Inc. Thank you for the positive feedback!
I have been very satisfied with the claims process. It is easy and provides quick resolution of claims.
Business response:
*****, we love hearing that American Guardian Warranty Services processes are working with the ease we intended. 100% satisfaction with our products and service is always our goal and we are so glad to hear you had a positive experience.
Excellent customer service person, but the policies in the warranty do not cover out of the ordinary circumstances that extend beyond the control of the client. At least my customer service person was able to help with some of the extra expense, but the full parameters of warranties should be e planned to the purchaser BEFORE they need to use the warranty! Thank you, *********************, for going beyond to help me when you did not have to do so.
Business response:
Dear Sasana, Thank you for taking the time to write a review and we are happy that you had a positive experience. American Guardian Warranty Services, Inc. strives to provide top-notch customer service by working to get our customers the best results within the terms and conditions of their service contract. We sincerely appreciate your feedback and make a concerted effort to be as clear as possible in our service contract language.
During the life of my warranty I had to file 3 separate claims.A.G. stood behind me on all 3 claims.I paid my deductible and they covered the rest. I highly recommend insuring with them.
Business response:
*****, Thank you so much for such a great review! We appreciate you taking the time to write a review and were happy to hear that youve had a positive experience with American Guardian Warranty Services.
They have been good to work with. There have been a few things we disagree on but all and all we are kind of place with them. We had some service done at the dealership and they did not call for approval first. We talk to an agent and he told us what forms we had to fill out and what documents we had to send. We were reimbursed within two or three weeks.
Timely service that helped minimize our down time. ******* authorized within minutes of the call from the repair agency.
Business response:
Joe, this is exactly the type of situation a Vehicle Service Contract from American Guardian Warranty Services is meant for. We are glad you were able to get back on the road quickly!
They were very professional and handled my needs with one phone call.
Business response:
Lou, this is what we love to hear! 100% satisfaction is what we strive for at American Guardian Warranty Services. Thank you for the positive feedback!
Frequently asked questions about American Guardian Warranty Services, Inc.
How is American Guardian Warranty Services, Inc. rated?
American Guardian Warranty Services, Inc. has a 4.9 star rating with 616 reviews.
When is American Guardian Warranty Services, Inc. open?
American Guardian Warranty Services, Inc. is closed now. It will open tomorrow at 8:00 a.m.