This profile has been claimed by the business owner or representative.
4450 Weaver Pkwy, Warrenville, IL, 60555, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great, prompt service. No hassle, no pains. Would highly recommend to anyone in need of a warranty.
They are good to work with and seemed to be fair. This was our second time working with them and both instances worked out.
I have been very happy with the service I have received. I came about a claim and was very grateful to talk to *********************** and he was able to come to a agreement that worked for both of us. I highly recommend this company to get insurance through for working with you and great customer service.
Professional, communicative, and friendly. I was pleased with the services and the quality of their work. My vehicle is running good as new, and I am feeling extremely blessed. Thanks for your work!
Business response:
******, thank you so much for taking the time to post such a wonderful review! **************** is a priority at AGWS and we are so glad to hear that you had a positive experience. Please let us know how we may assist in the future.
I have spoken with *** ***************** at American Guardian Warranty and he has assured me that the individuals involved in my claim have been coached on better ways to help their customers with their problems. I am satisfied with the out come and have changed my review based on ***************** assistance in the matter. Review #******
Business response:
*****, thank you for taking the time to share your constructive feedback. We continuously strive to offer the best service we can to our customers in all situations and are pleased *** was able to assist you. Please let us know if you need anything in the future.
The person that helped me and answered all of my questions was *************************. I have limited knowledge about **s and the ** protection included with my plan, ****** was so helpful and explained how everything works. After our conversation I am left feeling positive and satisfied. She was super helpful, friendly, and informative. Great customer service!
My vehicle warranty with Compass gave great customer service. The dealerships service **** was able to take care of filing my claim for me and my claim was approved in one day. I have the platinum package and they did not pay for all of the claim because part of it was a maintenance issue which was understandable but all in all I am so glad I purchased this warranty!!
Business response:
*****, thank you so much for taking the time to share your positive claim experience! **** strives to process claims efficiently and prioritizes customer service, so it is nice to hear that our efforts are successful! Let us know how we can assist in the future.
Excellent customer service and support. Friendly and professional with patience to clearly explain process in great detail. Very appreciative, supervisor *********************** was a *** to work with on this claim.
Business response:
*****, thank you so much for taking the time to post such a fantastic review. At ****, our goal is to support our customers with the best customer service we can provide. We are so pleased to hear of your positive experience and look forward to assisting you in the future.
After three months of trying to get my warranty refund status from the dealer I contacted ****.The lady I spoke with was the epitome of what customer service is all about. She was friendly, understanding, knowledgeable, and gave me a complete status my request in just a few minutes. Unfortunately I did not get her name but as a result of her competence **** deserves 5 stars and an A+ for customer support.
Business response:
****, thank you for taking the time to share your experience. At ****, we take customer service seriously and are so glad to hear that we were able to assist. Please let us know if we can be of assistance in the future.
American Guardian Warranty Services, Inc. has a 3.7 star rating with 1,028 reviews.
American Guardian Warranty Services, Inc. is closed now. It will open on Monday at 8:00 a.m.