American Guardian Warranty Services, Inc.

Name: American Guardian Warranty Services, Inc.
Address: 4450 Weaver Pkwy, Warrenville, IL, 60555, US
Telephone: (800) 579-2233
Price range: $$
Rating: 4.9

4.9

★★

172 reviews

|Warrenville, IL 60555

4450 Weaver Pkwy, Warrenville, IL 60555

(800) 579-2233

https://agws.com/

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About

Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Dealers and Marketers offering vehicle service contracts, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unmatched profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Group of Companies and enjoys an A+ rating with the Better Business Bureau.

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4.9

★★

172 reviews

5★160

4★9

3★3

2★0

1★0

140 Reviews4.9Google
32 Reviews4.8BBB

Reviews(32)

Google Reviews(140)

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Recommended

Jan on BBB

★★

7 days ago

Good warranty service they really helped us . They were helpful and on the ball

Olivia Y on BBB

★★

8 days ago

Great customer service. Reached a customer rep very quickly and had my claim handled efficiently. Their reps are very educated and do a great job answering all questions you may have.

Anna M. on BBB

★★

16 days ago

AGWS is very responsive to all our needs. Today we had the privilege of working with Anne Zito, Chuck Hobbs, David Merryman, Richard Benesch, David Imundo, and Bobbi (in training). Anne was exceptional in her service in not only getting supplies out to a dealership but following up to keep us informed. Chuck, David, Richard, and David all came together to go above and beyond to provide a solution in a timely manner for not only a current situation but also addressed solutions for moving forward smoothly. Bobbi made arrangements to train with client who is unable to attend the scheduled trainings. When our client needed to cancel that appointment Bobbi not only rescheduled but kept me informed! Customer service at it's finest!

DOUGLAS C on BBB

★★

24 days ago

AGWS, FOR OUR FIRST EXPERIENCE USING YOU, VERY PLEASED, NOW FOR SERVICE AT CAMPING WORLD SAVANNAH GEORGIA, WILL EVER GO THERE AGAIN. THANK YOU

Business Response:

Douglas, We are so happy to learn about your positive experience with AGWS! We appreciate you taking the time to write a review. We look forward to working with you again. Thank you!

Lori T on BBB

★★

a month ago

I have this warranty company for my diesel pusher RV. I have not had any problems with any of my warranty issues/claims. In addition, once the warranty work is completed, they always call me to make sure everything was completed properly and satisfactorily at the dealership.

Business Response:

Lori, this is what we love to hear! We strive to provide excellent customer service at AGWS. Thank you for the positive feedback!

Tony A on BBB

★★

a month ago

I was skeptical about this company at first. But, when came time for a repair. I was surprised with that excellent customer service. You actually receive feedback from a live person in a timely manner. (In this industry is rare now days) “Pablo” walked me through the steps being followed and explain what was going to happen so, I was in the know at all times.

Timothy W on BBB

★★

a month ago

Warranty company went out of their way to help out with the repair. Issues quickly resolved.

Business Response:

Timothy, this is what we love to hear! 100% satisfaction is what we strive for at American Guardian Warranty Services. Thank you for the positive feedback!

Gr G on BBB

★★

a month ago

Every interaction that we have had has been positive. No delays on getting work done. We have had the warranty for just under a year and have had a couple of claims.

Business Response:

Thank you so much for such a great review! We take pride in the products and services American Guardian Warranty Services offers, and we’re happy that has been reflected in your experience. Please contact us if we can be of further assistance.

John w on BBB

★★

a month ago

AGWS honors what is in the warranty contract. It is important for the customer to perform scheduled maintenance.

Business Response:

Thank you John! We appreciate you taking the time to write a review and we’re happy to hear that you’ve had a positive experience with American Guardian Warranty Services.