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American Guardian Warranty Services, Inc.
- Warrenville, IL
About this business
Location details
4450 Weaver Pkwy, Warrenville, IL, 60555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had 11 months left on my policy when I sold my motorhome. They won't transfer to new owners and I was told there would be no refund because I had 1 ONE claim for $400. THIS IS A BIG RIPOFF. Taking my business somewhere else.
Business response:
***, **** processes cancellation requests within the terms and conditions of the agreement. **** records reflect four paid claims that unfortunately exceeded the potential, pro-rated refund you would have received for the unused portion of the agreement. Please contact our customer service department at ************** with any further questions.
If I could give zero stars I would. They have the worst customer service and are dishonest. I had slide outs in my 5th wheel fail and they contracted an inspector to come out to the repair shop and see the failures. The inspector showed up late and told **** that the repair shop was too busy to show him the trailer. I spoke to **** and asked them to send another inspector out and they refused. The guy I spoke to was very rude and not helpful at all. He said that the repair shop had to take the slides apart and prove the fail... read more
Business response:
Ms. ******* **** would like to research your matter and agreement terms further but we are unable to locate an agreement or claim in our records with the information provided. Please contact our customer service department at ************** for further assistance.
Key replacement warranty is useless. It does not cover the cost of the key replacement. They will only cover 1/2 hour labor and the list price of the part. I went to 3 local dealerships and not one of them would come close to replacing it for that cost. The warranty states it will cover up to $399 but even though the cost was under that, they would not cover the entire replacement.
this place is the worst car warranty I think I have ever had to deal with, my personal vehicle that I purchased this warranty for broke down on the side of the highway it turns out the alternator died did not have the paperwork with me it was at home because I was on my way to the doctors office, I submitted the claim it took 30 days to get a response which went to my spam box which told me the files were in the wrong format they wanted PDF nobody told me that formatted the files to PDF and within one day they sent the respo... read more
Scam. They never want to replace with new parts. I've used for a PTU and still had to come outta pocket over $1000. They wanted to use parts from old cars. Second claim was denied even though I have air condition under my agreement. The HVAC(actually has ac in the title of the part) door actuator has failed and they will not replace. I gotta come outta pocket and other $500. So more then half of what I paid for the warranty. Do not use. RECOMMEND HIGHLY TO NOT USE.
I am extremely dissatisfied with the service provided by American Guardian Warranty Services Inc. (AGWS) regarding my 2019 Chevrolet Suburban warranty claim. My experience with this company has been nothing short of a nightmare, and I feel compelled to share my story to warn others. Recently, while on a family vacation, our vehicle suffered a transmission failure. Despite our diligent maintenance—regular oil changes, tune-ups, and transmission flushes—the vehicle broke down in the mountains. A certified shop confirmed that t... read more
Business response:
American Guardian Warranty Services, Inc. (AGWS) has authorized repairs with your repair facility. Please contact customer service at ************** with any questions.
Worthless warranty !!!! Have 2012 dodge ram for only 2 years. Put in storage in the summer months(5 months each year) my engine started clinging I only put 18, 000 miles on the truck. Done 3 oil changes (with proof). They denied my claim do to the fact oil changes were not done every 6 months. This group is a fraud you give them proof and they still deny. Don't ever buy from this company. They are a waste. Not even worth a one.
This is a fraud. Not answer for claims that is included in the agreement as: towing, fuel injectors and engine parts. My suggest for any customer is not buy this fake **********************, its prefer that you save this money because they only pay according his own decision not over agree of warranty. They are a fake and fraudulent service, that never gets nothing about this warranty.
Business response:
******, AGWS would like to research your matter and agreement terms further but we are unable to locate an agreement or claim in our records with the information provided. Please contact our customer service department at ************** for further assistance.
Bad business practice. So 3 years ago I bought a 2011 **** F150 XLT from a dealership near me. For peace of mind because it was an older vehicle with ******* miles on it I purchased a warranty for $ 2000. Coming from a bigger dealership I figured that it wasn't a scam. 3 years later I had a problem with my vehicle misfiring I changed some coils still the problem didn't go away. I paid $200 for a big mechanic shop to diagnose it. Comes back it's the timing chain needs replaced along with water pump. I remembered the warranty ... read more
Frequently asked questions about American Guardian Warranty Services, Inc.
How is American Guardian Warranty Services, Inc. rated?
American Guardian Warranty Services, Inc. has a 3.7 star rating with 1,030 reviews.
When is American Guardian Warranty Services, Inc. open?
American Guardian Warranty Services, Inc. is open now. It will close at 6:00 p.m.