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American Guardian Warranty Services, Inc.
- Warrenville, IL
About this business
Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Dealers and Marketers offering vehicle service contracts, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unmatched profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Gro... read more
Location details
4450 Weaver Pkwy, Warrenville, IL, 60555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
this place is the worst car warranty I think I have ever had to deal with, my personal vehicle that I purchased this warranty for broke down on the side of the highway it turns out the alternator died did not have the paperwork with me it was at home because I was on my way to the doctors office, I submitted the claim it took 30 days to get a response which went to my spam box which told me the files were in the wrong format they wanted PDF nobody told me that formatted the files to PDF and within one day they sent the respo... read more
Scam. They never want to replace with new parts. I've used for a PTU and still had to come outta pocket over $1000. They wanted to use parts from old cars. Second claim was denied even though I have air condition under my agreement. The HVAC(actually has ac in the title of the part) door actuator has failed and they will not replace. I gotta come outta pocket and other $500. So more then half of what I paid for the warranty. Do not use. RECOMMEND HIGHLY TO NOT USE.
I am extremely dissatisfied with the service provided by American Guardian Warranty Services Inc. (AGWS) regarding my 2019 Chevrolet Suburban warranty claim. My experience with this company has been nothing short of a nightmare, and I feel compelled to share my story to warn others. Recently, while on a family vacation, our vehicle suffered a transmission failure. Despite our diligent maintenance—regular oil changes, tune-ups, and transmission flushes—the vehicle broke down in the mountains. A certified shop confirmed that t... read more
Worthless warranty !!!! Have 2012 dodge ram for only 2 years. Put in storage in the summer months(5 months each year) my engine started clinging I only put 18, 000 miles on the truck. Done 3 oil changes (with proof). They denied my claim do to the fact oil changes were not done every 6 months. This group is a fraud you give them proof and they still deny. Don't ever buy from this company. They are a waste. Not even worth a one.
This is a fraud. Not answer for claims that is included in the agreement as: towing, fuel injectors and engine parts. My suggest for any customer is not buy this fake **********************, its prefer that you save this money because they only pay according his own decision not over agree of warranty. They are a fake and fraudulent service, that never gets nothing about this warranty.
Bad business practice. So 3 years ago I bought a 2011 **** F150 XLT from a dealership near me. For peace of mind because it was an older vehicle with ******* miles on it I purchased a warranty for $ 2000. Coming from a bigger dealership I figured that it wasn't a scam. 3 years later I had a problem with my vehicle misfiring I changed some coils still the problem didn't go away. I paid $200 for a big mechanic shop to diagnose it. Comes back it's the timing chain needs replaced along with water pump. I remembered the warranty ... read more
Claim was denied for parts covered under warranty after proof of service and maintenance. Only had car for 10 months, but denied due to years of sludge build up.
Denied claim for parts that were covered under our policy, claims they are not even though a gasket failed which was in the policy! Getting our money back since only had the car a month! ********************* or time with this predatory company!
Only rated 1 star cause I had to in order to leave a review! Straight forward gap claim, they're only paying about half what the insurance didn't pay. DO NOT PURCHASE GAP insurance through them! Multiple complaints on not paying out. Tried to say a car that really is valued at $30k is $35k, when JD Power the people they use to value even stated cars value at $28k-$31k. I've searched the internet for days, contacted dealers, checked adds, checked for sale posts, I can't find a single car like mine over $30k!!!!True rating? -5
Frequently asked questions about American Guardian Warranty Services, Inc.
How is American Guardian Warranty Services, Inc. rated?
American Guardian Warranty Services, Inc. has a 3.6 star rating with 980 reviews.
When is American Guardian Warranty Services, Inc. open?
American Guardian Warranty Services, Inc. is closed now. It will open on Monday at 8:00 a.m.