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American Guardian Warranty Services, Inc.
- Warrenville, IL
About this business
Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Dealers and Marketers offering vehicle service contracts, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unmatched profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Gro... read more
Location details
4450 Weaver Pkwy, Warrenville, IL, 60555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased my RV last year with a warranty and only drove it a few months (less than 500 miles) when I had to take it in for repairs. I found out that my Diesel engine needed to be replaced, which was going to cost around $40,000 for a new engine and labor. I was devastated to learn that **** denied the claim right at *********. As I was living full time in this vehicle and working full time as a nurse, I didnt have that kind of money for the repairs. About a month later, I received a call from ***** ******** at **** and he... read more
Have had the warranty on my class b for 4 years. Though out that time i had a dozen or so repairs done under warranty as the claims became more the company began to get ****** and started giving me problems with coverage items and started to push aftermarket parts on me instead of *** parts on drivetrain. It required lots of phone calls, but at the end the problem was corrected. I as a customer would recommed getting the warranty for a used RV, but like other have said read the fine print. There might be better choices out t... read more
Fast....accurate service, and guidance. No regrets about buying this warranty insurance, and would buy again in a heartbeat great customer service
Good warranty service they really helped us . They were helpful and on the ball
Great customer service. Reached a customer rep very quickly and had my claim handled efficiently. Their reps are very educated and do a great job answering all questions you may have.
AGWS is very responsive to all our needs. Today we had the privilege of working with Anne Zito, Chuck Hobbs, David Merryman, Richard Benesch, David Imundo, and Bobbi (in training). Anne was exceptional in her service in not only getting supplies out to a dealership but following up to keep us informed. Chuck, David, Richard, and David all came together to go above and beyond to provide a solution in a timely manner for not only a current situation but also addressed solutions for moving forward smoothly. Bobbi made arrangeme... read more
AGWS, FOR OUR FIRST EXPERIENCE USING YOU, VERY PLEASED, NOW FOR SERVICE AT CAMPING WORLD SAVANNAH GEORGIA, WILL EVER GO THERE AGAIN. THANK YOU
Business response:
Douglas, We are so happy to learn about your positive experience with AGWS! We appreciate you taking the time to write a review. We look forward to working with you again. Thank you!
I have this warranty company for my diesel pusher RV. I have not had any problems with any of my warranty issues/claims. In addition, once the warranty work is completed, they always call me to make sure everything was completed properly and satisfactorily at the dealership.
Business response:
Lori, this is what we love to hear! We strive to provide excellent customer service at AGWS. Thank you for the positive feedback!
I was skeptical about this company at first. But, when came time for a repair. I was surprised with that excellent customer service. You actually receive feedback from a live person in a timely manner. (In this industry is rare now days) “Pablo” walked me through the steps being followed and explain what was going to happen so, I was in the know at all times.
Frequently asked questions about American Guardian Warranty Services, Inc.
How is American Guardian Warranty Services, Inc. rated?
American Guardian Warranty Services, Inc. has a 4.9 star rating with 605 reviews.
When is American Guardian Warranty Services, Inc. open?
American Guardian Warranty Services, Inc. is closed now. It will open at 8:00 a.m.