American Guardian Warranty Services, Inc.

Name: American Guardian Warranty Services, Inc.
Address: 4450 Weaver Pkwy, Warrenville, IL, 60555, US
Telephone: (800) 579-2233
Price range: $$
Rating: 4.9

4.9

★★

192 reviews

|Warrenville, IL 60555 United States

4450 Weaver Pkwy, Warrenville, IL 60555 United States

(800) 579-2233

(331) 444-7416

https://agws.com/

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About

Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Dealers and Marketers offering vehicle service contracts, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unmatched profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Group of Companies and enjoys an A+ rating with the Better Business Bureau.

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4.9

★★

192 reviews

5★180

4★11

3★1

2★0

1★0

Reviews(38)

Google Reviews(154)

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Recommended

Susan B on BBB

★★

a year ago

I’ve used AGWS once. Both the repair service and I had a wonderful response from AGWS. They were great to work with and covered everything as promised.

Business Response:

Susan, This is what we love to hear! 100% satisfaction is what we strive for at American Guardian Warranty Services. Thank you for the positive feedback!

E W on BBB

★★

2 years ago

i spoke with a representative by the name of Ben. He was very professional, clear and concise.

Business Response:

Thank you Elinor! We appreciate you taking the time to write a review and we’re happy to hear that you’ve had a positive experience with American Guardian Warranty Services. Please contact us if we can be of further assistance.

Becky P on BBB

★★

2 years ago

This company follows the contract and makes good on their promises. We had a damaged RV, they covered all of the repair work plus our trip interruption costs according to the coverage plan. They sent the check for our reimbursement in a timely manner. I got my questions answered (thanks especially to Amanda!). I didn't have to fight with them. I appreciate how they were willing to work with us and our frustrating circumstances. Their reputation in the industry is also solid. I would highly recommend this co. to anyone buying an RV.

Business Response:

Becky, thank you so much for the great review! We take pride in the products and services American Guardian Warranty Services offers, and we’re happy that has been reflected in your experience. Please contact us if we can be of further assistance.

Dan M on BBB

★★

2 years ago

I called to get information regarding our agreement and was promptly connected with a representative. Judy provided me with all of the information I was looking for in a courteous and efficient manner.

william h on BBB

★★

2 years ago

Called twice and both times they were very helpful and polite .

Helen on BBB

★★

2 years ago

A huge thank you to Supervisor Dennis ****** and American Guardian Warranty Services! Unfortunately for us over the last few months we’ve had some large ticket repair issues with our 2019 Winnebago. After having our initial claims denied we reached out to Supervisor ******. Mr. ****** listened to our justification as to why we felt the aforementioned claims shouldn’t be denied and ultimately provided us with a goodwill reimbursement which we gladly accepted and appreciated.. Helen C.

Bob H on BBB

★★

2 years ago

Called, got an elocute, knowledgeable man who listened, and responded with exactly the information I needed. Nice. . ..

Michael C. on BBB

★★

2 years ago

As always, the rep who talked with me was polite, helpful, and thorough.

VERTIA L on BBB

★★

2 years ago

Customer service was great. I spoke with Timothy. He was very professional.