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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My last two service appointments were wonderful. The vendor came the following day and solve my problem for both issues.
Business response:
H.S., We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah
The promptness in which my issue was resolved.
Business response:
Dear Grace, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Typically dealing with AHS has been an easy process. However my latest experience has been problematic. I need HVAC work, and my contract covers ducts, tubing, and insulation plus the main system. However, my claim was denied due to the duct boots. My tubing insulation is falling apart and I have water intrusion around the boots leaking through my ceiling. The boot insulation also need replacement. AHS denied the entire claim siting the boots and did not consider the other damage/repairs as separate. Customer service is basi... read more
Business response:
Dear Paul, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
I liked the speed that was taken for my washer problem - I was kept informed from start to finish by AHS - I was 100% pleased with AHS and with the Company chosen and with the technician who fixed my problem - my last experience with AHS was not good - granted, it was during the "horrible lockdowns" and the way that we were treated by the Government - at that time. I had great difficulty with communicating with AHS regarding my water heater issue - decided to give AHS another chance and very glad I did - thank you
Business response:
Patricia, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
I like that the request goes directly to a service provider.
Business response:
Dear Angela, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Prompt customer service. Quick turn around by services team.
Business response:
Dear Sanjay, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I am a first time homeowner. So far América Home Shield has assisted me with replacing a dishwasher. In order to install the dishwasher that I preferred, I needed to spend money but not nearly as much as I would have spent without my AHS warranty plan. I will renew my home warranty plan for the next year.
Business response:
Patricia, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Good, timely service. Our problem was fixed within a couple days.
Business response:
Dear Member, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Professional, efficient and seamless customer service and transactions!
Business response:
Karen, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 143,961 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.