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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,822 reviews
Martha Wurtele Jones's profile image
Martha Wurtele Jones 
a year ago

On separate occasions both my dishwasher and ice maker went out. I paid my deductible each time and that was it! The repairs were covered completely by American Home Sheild.. 

Business response:

Dear Martha, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Karla Duren's profile image
Karla Duren 
a year ago

Prompt problem solving-no haggling or issues just solutions -very happy with this service! 

Business response:

Karla, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Pat Malone's profile image
Pat Malone 
a year ago

The company is good for small every day problem's, one problem is you may have coverage for an item but know one in your area to do the job. I had this happen to me and never got my deductible back. 

Business response:

Dear Pat, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Motice's profile image
Motice 
a year ago

Like the response time when scheduling service 

Business response:

Hi Motice, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Orlando Tijerino's profile image
Orlando Tijerino 
a year ago

Is so sad that o had to reach to an outside source to get my situation resolved . Now with respect to the company that service the ac , he did a fantastic job even thought was a simple fix , but the matter of the fact that I waited patiently 5 months to get it fix is extremely unacceptable 

Business response:

Dear Orlando, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Malvis Wilson's profile image
Malvis Wilson 
a year ago

They provide a great service. I would recommend to others. 

Business response:

Dear Malvis, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Jabbar's profile image
Jabbar 
a year ago

The convenience of knowing there's a service 

Business response:

Dear Jabbar, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Kim Pankey-Clark's profile image
Kim Pankey-Clark 
a year ago

Technician was great and solved the issue immediately 

Business response:

Kim, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Melissa Bradfield's profile image
Melissa Bradfield 
a year ago

Service was fast and great. I'm not sure I really saved a lot of money, but I'm fairly certain I didn't pay more. AND the convenience of calling and having them come so fast to do the repair made it ALL worth it! 

Business response:

Melissa, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,822 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.