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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Solved problem with good communication thank you
Business response:
Rachel, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
Response was good. In one case it took a very long time to get the parts. Galloway Plumbing and Appliance in Paducah, Ky, was extremely responsive!
Business response:
Dear Linda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
I like how American home shield is automated with the work orders. I seems more effective with communication.
Business response:
Dear Stella, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Great Customer service ! I'm very pleased.
Business response:
Dear Joyce, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
This is the second call out for the same problem and the technician ordered the part today, so I will have to schedule another a third visit to repair my refrigerator. This was a different tech and more knowledgeable than the first, but he didn't have the parts either.
Business response:
Dear Michael, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Usually quick and responsive. follows up.
Business response:
Gail, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Great customer service and piece of mind.
Business response:
Sunday, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Quick process to request help, repair was resolved quickly also!
Business response:
Dear Anthony, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Liked the way my first claim was quickly processed.Don’t like the tax on service fee (I didn’t have to pay this tax when I used another home warranty company)
Business response:
Alfredo, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,821 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.