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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,961 reviews
B Ascetta's profile image
B Ascetta 
2 years ago

This process works real good on simple things that the repair person can fix but when the repair person cannot fix the problem the issue gets lost the the American Home Shield process, and no one on the phone seems to know what to do. Except help you submit a new service request or take a payment to re-new your subscription. 

Business response:

Dear B, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Carolyn's profile image
Carolyn 
2 years ago

The rep that came was very nice and knew what she was doing. She wasted no time in getting my dish washer fixed. 

Business response:

Carolyn, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

David's profile image
David 
2 years ago

Rapid scheduling, fast and expert HVAC repair dispatched. 

Business response:

David, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Diane Landry's profile image
Diane Landry 
2 years ago

Having them there when we need them. They are always polite and professional. 

Business response:

Diane, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Silvana Sinno's profile image
Silvana Sinno 
2 years ago

they have a great way of connecting. follow up great. 

Business response:

Silvana, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Bob Hagle's profile image
Bob Hagle 
2 years ago

Good insurance for those people buying an existing home. 

Business response:

Dear Bob, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Linda's profile image
Linda 
2 years ago

Always willing to help with problems that might occur with the company that they select to come out to do a repair based on what’s broken. 

Business response:

Dear Linda, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Vernon Lane's profile image
Vernon Lane 
2 years ago

Love the service and professionalism of the contractors! 

Business response:

Hi Vernon, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Dena's profile image
Dena 
2 years ago

Their app is very user friendly. The service techs that AHS sent were always professional, respectful and kind. I liked that they offered a sliding scale to fit into any budget. 

Business response:

Dear Dena, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,961 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.