This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was turned on to insurance for your home from a buddy and he proposed AHS. I read over their policies and signed up. About a year went by and the micro wave went out. They sent out a repairman; $75 charge and he could not fix so they replaced same make and model. I was hooked after that and also they offer parts for appliances at a cheaper cost thru their network.
Business response:
Tyrone, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Quick to respond, getting more efficient month by month with allowing the ability to arrange appt with some vendors right off the bat
Business response:
Dear Jim, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
They were prompt in processing our recent requests
Business response:
Robyn, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
I have a lot of frustration with the call line. You can very rarely understand them or they understand you. Being able to sign up on line is great, but they need an area where you can put in a specific comment. There are times that something specific would be helpful to the repair company that they send and possibly in their choosing the correct company. Recently I had my ac freezing up. It was actually causing frost on the outside of the unit inside the house and causing a large pool of water on the floor. AHS sent out a co... read more
Business response:
Dear Lloyd, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Great service and great price. Their plan takes care of many of the items that can have issues in the home. Happy we got this.
Business response:
Dear Abebe, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Very efficient company. Responsive with fast results.
Business response:
Patrick, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I was able to call customer service and American Home Shield was able to send the appropriate company out to fix my issue and approve my claim within a short period of time.
Business response:
Dear Miguel, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
I like the idea of knowing all I need to do is file a claim .
Business response:
Dear Elvita, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Having American Home Shield gave me peace of mind knowing should any of the house-hold items covered had a problem, it would be met with either a necessary repair or replacement at a fair and reasonable price.
Business response:
Dear Robert, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 143,961 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.