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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have 1 complaint but so far so good. Contract prices keep increasing and that is not good.
Business response:
Dear Luis, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Best decision I ever made was to purchase AHS! They take away all the stress and worry when a repair is needed. Thank you AHS!!
Business response:
Dear Stacey, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
My refrigerator was leaking water intermittently an also had trouble with temperature control- it was freezing things in the refrigerator. American Home Shield set up an appointment promptly. The technician called and also emailed to get the model number of the refrigerator and a complete description of the problem. The tech came on time and did a fabulous job. We were delighted with his expertise and professionalism. It's so hard to find a good tech who comes on time, communicates, and fixes things right...without fleecing ... read more
Business response:
Dear Joan, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Good service. Friendly and knowledgeable people.
Business response:
Tim, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Very shortly after we put in a request, AHS has a vendor lined up and they follow up to make sure the vendor has connected with us. It's professional, seamless and thorough.
Business response:
Dear Ray, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
The service worker was punctual. Customer service was great
Business response:
Bennie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I was very happy that the guy was able to locate the issue quickly.
Business response:
Dan, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
Great value, great service, quick response
Business response:
Susan, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
The difficulty to actually talk to a person. Too automated! Had to pay for a hot water heater that should have been replaced.
Business response:
Dear Jay, Thank you for taking the time to share your experience. Your feedback is important to us, it will help us ensure a better experience next time. Many Thanks, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,821 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.