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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had American Home Shield for years. They are now better than average since they have improved their customer service.
Business response:
Sharon, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
I was very please with the work Ruben did. He was very friendly, efficient and professional. Thank you very much. I'm also very happy that I have American Home Shield.
Business response:
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
They are always courteous and schedule maintenance right away. I have needed recall services and they have been prompt about that.
Business response:
Daniela, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah
Plumbing experiences have been excellent .
Business response:
Dear Pam, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
So far the service has been good. Have had them out on 2 instances w/ satisfactory results.
Business response:
Joseph, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Very easy scheduling services via online app.
Business response:
Dear Terrence, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I really like that AMS responds promptly once a service request is placed. However, Their resolution process is very poor. We have the platinum plan and we put in a serice request over a year ago to repair the ice maker and water dispenser on our Samsung refrigerator. In 2022 3 different repairmen and plumber were dispatched and no one could repair it. After several months, we then called and spoke with a customer service representative and he asked if he could sent out another repairmen one last time. We agreed, the repairm... read more
Business response:
Shawn, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further.
I have peace of mind with reputable people coming to my home.
Business response:
Dionne, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
This is a company that is very easy to work with, very professional.
Business response:
Eileen, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,391 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.