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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS has changed. You have to go through too many channels to get information on the status of your repair service.
Business response:
Dear Mary, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
The work gets done, but not as soon as needed.
Business response:
Melinda, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
I like having a home warranty. Both of my AC units went down. The air temps have been in the hundreds for weeks so being without AC was tough. The 1st Unit was still within it's 30 day call back to make sure everything is repaired. The 1st time the tech came our unit miraculously started working so per contract with AHS & with no proof it was not working the tech left. The unit quit working within 12 hours and I recorded via video what was happening. The 2nd time the service company came out it was a different group of guys ... read more
Business response:
Tammi, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
Easy process that led to a reasonable settlement for appliance replacement, and excellent contracting of an installer for quick resolution of the situation. I’ve had previous experience with AHS years ago when I lived I; Houston, TX. They are beyond the best!
Business response:
Katy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
The quick response to need repair or inspection. Someone actually answers th he for assistance. These things are outstanding.
Business response:
Dear Joseph, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
On separate occasions both my dishwasher and ice maker went out. I paid my deductible each time and that was it! The repairs were covered completely by American Home Sheild..
Business response:
Dear Martha, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Prompt problem solving-no haggling or issues just solutions -very happy with this service!
Business response:
Karla, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
The company is good for small every day problem's, one problem is you may have coverage for an item but know one in your area to do the job. I had this happen to me and never got my deductible back.
Business response:
Dear Pat, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Like the response time when scheduling service
Business response:
Hi Motice, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,391 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.