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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,961 reviews
Marc Macaltao's profile image
Marc Macaltao 
2 years ago

I am overall happy with AHS services and I love the transparency. I would like to state that the HVAC company that AHS is contracted with is ethical (I researched and compared ) and this speaks loudly as to how AHS conducts their business. I expect to keep AHS services for peace of mind, albeit I hope for more expanded coverage for complete peace of mind and minimal out of pocket expenses. More power AHS !!! 

Business response:

Marc, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Gary Kamenicky's profile image
Gary Kamenicky 
2 years ago

Used AHS for issues I had with my oven. Ordered repair through their website and had a serviceman out the next day. Only needed to pay minimum fee for repair. Great service! 

Business response:

Dear Gary, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

James Sanders's profile image
James Sanders 
2 years ago

So far I have gotten everything I have needed or expected AHS. Timely and professional service every time. 

Business response:

Dear James, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Don Coburn's profile image
Don Coburn 
2 years ago

I have no negative issues only praise very professional 

Business response:

Don, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Phil's profile image
Phil 
2 years ago

Prompt and professional service with a desire to satisfy the customer. 

Business response:

Dear Phil, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Sherran Nutson's profile image
Sherran Nutson 
2 years ago

Business response:

Dear Sherran, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Rachel Austin's profile image
Rachel Austin 
2 years ago

So far everything has been really good. The professionals they assigned were good and prompt. I’ve had a few claims this year and now they raised my price by $10 a month. That’s my reason for 4 stars. Both things that broke and needed to be replaced were less than 6 years old! I use it and then like all insurance companies, they raise my rates. I referred multiple family members and now I don’t know that I can recommend them as highly. 

Business response:

Rachel, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Charles Davis's profile image
Charles Davis 
2 years ago

Great service, great response from technician. Only thing I would improve is when the technician order parts keep the client or customer inform on the timeline of the parts. 

Business response:

Charles, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Robert North's profile image
Robert North 
2 years ago

Service is outstanding contractors are prompt at reaching out 

Business response:

Dear Robert, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,961 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.