American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,887 reviews
Joan Borysenko's profile image
Joan Borysenko 
2 years ago

My refrigerator was leaking water intermittently an also had trouble with temperature control- it was freezing things in the refrigerator. American Home Shield set up an appointment promptly. The technician called and also emailed to get the model number of the refrigerator and a complete description of the problem. The tech came on time and did a fabulous job. We were delighted with his expertise and professionalism. It's so hard to find a good tech who comes on time, communicates, and fixes things right...without fleecing ... read more

Business response:

Dear Joan, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Tim S.'s profile image
Tim S. 
2 years ago

Good service. Friendly and knowledgeable people. 

Business response:

Tim, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Ray Marchant's profile image
Ray Marchant 
2 years ago

Very shortly after we put in a request, AHS has a vendor lined up and they follow up to make sure the vendor has connected with us. It's professional, seamless and thorough. 

Business response:

Dear Ray, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Bennie Evans's profile image
Bennie Evans 
2 years ago

The service worker was punctual. Customer service was great 

Business response:

Bennie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Dan Pesante's profile image
Dan Pesante 
2 years ago

I was very happy that the guy was able to locate the issue quickly. 

Business response:

Dan, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Susan Jackson's profile image
Susan Jackson 
2 years ago

Great value, great service, quick response 

Business response:

Susan, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Jay Shippy's profile image
Jay Shippy 
2 years ago

The difficulty to actually talk to a person. Too automated! Had to pay for a hot water heater that should have been replaced. 

Business response:

Dear Jay, Thank you for taking the time to share your experience. Your feedback is important to us, it will help us ensure a better experience next time. Many Thanks, Kim 

Philip Williams's profile image
Philip Williams 
2 years ago

I have been with American Home Shield now for over a year and they have gotten me out of a couple of jams. It's a great value for your money. 

Business response:

Philip, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Anthony's profile image
Anthony 
2 years ago

Business response:

Hi Anthony, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,887 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.