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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They had great customer service, and the technicians they sent were professional and efficient.
We have had American Home Shield on 3 homes now, first house never needed them, second house used them once and current house we used it 3 time.. great response time and great sub contractors.. we will keep them, it is well worth it!!
They are very quick in their response to any problems we have. They are professional and work hard to help resolve the issue!
AHS has been nothing but excellent in stress-free business and service.
Business response:
Paul, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
The good thing was I received quick service, but I was out of pocket more than expected. I only needed freon and ended up spending almost $500.
Coverage and problem resolution is excellent!
Business response:
Callie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Having AHS is peace of mind when it comes to a breakdown of an appliance, pipes, or AC. I can make a call and it will get taken care of. I am not always pleased with the 1st company they select for me and I have to request another the reps have been good about finding someone that will work with my schedule and need. All in all the job was performed right the first time and to date never had to recall a company back out.
Ease of setting up a request for repair. But one down side I have experienced in the past which I already informed AHS about needs AHS' attention. One suggestion I have is that they should allow customers to recommend the service provider to use especially on more urgent cases. Any suggestions is highly appreciated. Like when I had a repair needed on my home aircon. They want me to wait for 3-5 days before the technician becomes available. That time it's like 105F in Texas, you think my family can wait that long? Can your fa... read more
It’s easy to put request in and they get back to you in a timely manner to schedule your appointments, Appointments are met soon after your scheduling
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 93,482 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.