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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,403 reviews
Gary's profile image
a year ago

Efficient service both by AHS and Ace’s garage door company. 

Derick's profile image
a year ago

My wife and I are retirees, and I am also a disabled veteran and a first-time homeowner. I appreciate how American Home Shield worked with us to find the right plan and savings. As many people who purchase a home whether it is old or new there will be problems. Everything was working pretty well when we moved in and when I did have a repair AHS put everything in motion like clockwork. Thank you, AHS. 

Timothy's profile image
a year ago

Only had to use it once so far. It could not have gone any better. I did not know things could ever run so smoothly. Email appointment went smoothly and service person came two days later. He was professional, timely and cordial. Definitely five stars. Saved money by having a contract with them. 

Marry's profile image
a year ago

They are helpful and there when we need them 

Timothy Griffin's profile image
Timothy Griffin 
a year ago

Got us a service technician out to get our AC working on a very hot Sunday. 

Cynthia's profile image
a year ago

Overall, VERY pleased with AHS and their services. Have been a customer for 30+ years and have received excellent service, repairs, and replacements for covered appliances. The ONLY reason I am not giving 5 stars is that the online and phone automated process makes it nearly impossible to speak to a human: and therefore also impossible to request a preferred service provider. 

Robert's profile image
a year ago

The Service Provider was prompt, courteous, and finished in no time. We are pleased with the outcomes thus far. Thank you. 

Benjamin's profile image
a year ago

Always there for us.Good customer service for the most part.The best thing is the companies you all send out to make repairs.Have been disappointed in one yet.It seems to most always be a repair rather than a replace,but so far so good.Monthly price seems to go up every year as well.But we will remain customers until we notice or feel unfair treatment.I think we’ve had AHS for at least 5 years now,Not sure but close. 

Dore Rodine's profile image
Dore Rodine 
a year ago

Reasonable prices that match the value of the service and products they repair or replace. If you think about it, this company will eventually have claims as something eventually will break down at your house. I filled out an online easy form to request service and I received text message updates to keep me in the loop until a plumber could call and confirm an appointment. I had a product within it's original warranty time and AHS handled everything. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,403 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.