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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very easy to request service online. AHS acknowledges the request immediately and assigns a contractor within 2-3 hours. The contractors, so far have been very reliable in setting up a time to service the problem and have done a good job of diagnosing the problem and getting it fixed.
Business response:
Douglas, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Very satisfied with our knowledgeable service technician and AHS taking care of our unfixable microwave/oven combination.
Business response:
John, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
Customer service is great and the response to get a technician to fix my problem which was a leaky garbage disposal was fast and easy I would definitely recommend this company!
Business response:
Dear Grace, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
The initial contractor (Sears) did a horrible job, but AHS customer service did a great job helping to rectify the situation.
Business response:
Dear Richard, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Business response:
Naomi, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
It’s easy to request service and they usually assign someone within 24hrs
Business response:
Dear Cyber, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Katherine was the Rep that assisted me and she was a great help in get the answers I needed.
Business response:
Dear T Mose, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
I needed my AC worked on the technician came out and fixed it but as soon as he left my AC stopped working I did a recall the following week the same technician came out and made sure everything was fixed and completed with no problem which I appreciated
Business response:
Dear Yolanda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Love American home shield. Worth every penny had them since 2017 after purchasing my home. Make sure you read fine print, and keep maintenance up on property and items inside including ac and you'll be fine
Business response:
Dear Tyree, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 143,961 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.