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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,820 reviews
AA G's profile image
AA G 
a year ago

I have been a member with american Home Shield close to 10 years. I think its a great warranty program. However, annually they need to speak with customers to keep them totally aware of their coverage. Specifically, if they can increase coverage for a minimal increase and how benificial it would be overall would be helpful. 

Business response:

Dear AA G, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Mia Stanley's profile image
Mia Stanley 
a year ago

Business response:

Mia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Gerardo's profile image
Gerardo 
a year ago

So far we have no complaints. Service has been great 

Business response:

Gerardo, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Anthony DeMeglio's profile image
Anthony DeMeglio 
a year ago

Ac Tek is fantastic, great customer service 

Business response:

Anthony, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Robert's profile image
Robert 
a year ago

Outstanding customer service and response. 

Business response:

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Kenneth's profile image
Kenneth 
a year ago

I disliked the fact that the customer rep was rude and I did not understand her due to the lack of fluency in enggglissh. 

Business response:

Hi Kenneth, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Lynn's profile image
Lynn 
a year ago

Schedule repairs promptly & subcontractors are efficient & timely. 

Business response:

Dear Lynn, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Geneva's profile image
Geneva 
a year ago

Well worth the money! I will continue with AHS moving forward. The time from placing the svc request to replacement was exceptional. Thank you! 

Business response:

Geneva, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

monicqua brown's profile image
monicqua brown 
a year ago

It was great, they paid the bill, referred me to a good plumbing company. Fixed the problem, customer service was nice , friendly! 

Business response:

Dear Monicqua, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,820 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.