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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,391 reviews
John McClamroch's profile image
John McClamroch 
a year ago

My backed-up sink was unstopped in no time! 

Business response:

John, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Rich Bider's profile image
Rich Bider 
a year ago

We have been with AHS for many years and have had good and not so good experiences. Our most recent experience with a plumbing issue was a 5 star rating as the company they sent was great. In the past we weren't as fortunate with an air conditioning problem in our previous home because there was a terrible time delay in getting a part and as a result we had no air for several weeks which is not a pleasant situation in the middle of summer in florida. 

Business response:

Rich, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Nancy's profile image
Nancy 
a year ago

Have not received the check yet for the receipt I sent for a new clothes washer. AHS has always done what they said they would, so I am eagerly awaiting the letter and the check. 

Business response:

Nancy, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Delores's profile image
Delores 
a year ago

Professional service, courteous, on time 

Business response:

Delores, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Douglas Wanke's profile image
Douglas Wanke 
a year ago

Very easy to request service online. AHS acknowledges the request immediately and assigns a contractor within 2-3 hours. The contractors, so far have been very reliable in setting up a time to service the problem and have done a good job of diagnosing the problem and getting it fixed. 

Business response:

Douglas, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

John's profile image
John 
a year ago

Very satisfied with our knowledgeable service technician and AHS taking care of our unfixable microwave/oven combination. 

Business response:

John, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Grace Delatorre's profile image
Grace Delatorre 
a year ago

Customer service is great and the response to get a technician to fix my problem which was a leaky garbage disposal was fast and easy I would definitely recommend this company! 

Business response:

Dear Grace, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Richard's profile image
Richard 
a year ago

The initial contractor (Sears) did a horrible job, but AHS customer service did a great job helping to rectify the situation. 

Business response:

Dear Richard, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Naomi Greenfield's profile image
Naomi Greenfield 
a year ago

Business response:

Naomi, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,391 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.