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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,961 reviews
Claudette's profile image
Claudette 
2 years ago

I like there promptness about getting things done. 

Business response:

Claudette, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Rachel's profile image
Rachel 
2 years ago

Solved problem with good communication thank you 

Business response:

Rachel, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Linda Littlejohn's profile image
Linda Littlejohn 
2 years ago

Response was good. In one case it took a very long time to get the parts. Galloway Plumbing and Appliance in Paducah, Ky, was extremely responsive! 

Business response:

Dear Linda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Stella's profile image
Stella 
2 years ago

I like how American home shield is automated with the work orders. I seems more effective with communication. 

Business response:

Dear Stella, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Joyce Edmonds's profile image
Joyce Edmonds 
2 years ago

Great Customer service ! I'm very pleased. 

Business response:

Dear Joyce, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Michael Laney's profile image
Michael Laney 
2 years ago

This is the second call out for the same problem and the technician ordered the part today, so I will have to schedule another a third visit to repair my refrigerator. This was a different tech and more knowledgeable than the first, but he didn't have the parts either. 

Business response:

Dear Michael, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Gail Young's profile image
Gail Young 
2 years ago

Usually quick and responsive. follows up. 

Business response:

Gail, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Sunday's profile image
Sunday 
2 years ago

Great customer service and piece of mind. 

Business response:

Sunday, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Anthony's profile image
Anthony 
2 years ago

Quick process to request help, repair was resolved quickly also! 

Business response:

Dear Anthony, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,961 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.