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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,887 reviews
Stella's profile image
Stella 
2 years ago

I like how American home shield is automated with the work orders. I seems more effective with communication. 

Business response:

Dear Stella, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Joyce Edmonds's profile image
Joyce Edmonds 
2 years ago

Great Customer service ! I'm very pleased. 

Business response:

Dear Joyce, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Michael Laney's profile image
Michael Laney 
2 years ago

This is the second call out for the same problem and the technician ordered the part today, so I will have to schedule another a third visit to repair my refrigerator. This was a different tech and more knowledgeable than the first, but he didn't have the parts either. 

Business response:

Dear Michael, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Gail Young's profile image
Gail Young 
2 years ago

Usually quick and responsive. follows up. 

Business response:

Gail, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Sunday's profile image
Sunday 
2 years ago

Great customer service and piece of mind. 

Business response:

Sunday, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Anthony's profile image
Anthony 
2 years ago

Quick process to request help, repair was resolved quickly also! 

Business response:

Dear Anthony, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Alfredo Gan's profile image
Alfredo Gan 
2 years ago

Liked the way my first claim was quickly processed.Don’t like the tax on service fee (I didn’t have to pay this tax when I used another home warranty company) 

Business response:

Alfredo, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Jo Weber's profile image
Jo Weber 
2 years ago

We were quickly connected to a reputable company to help. 

Business response:

Dear Jo, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Carolyn Evans's profile image
Carolyn Evans 
2 years ago

Especially like the ease and predictability for acquiring services. 

Business response:

Dear Carolyn, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,887 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.