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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,961 reviews
Alfredo Gan's profile image
Alfredo Gan 
2 years ago

Liked the way my first claim was quickly processed.Don’t like the tax on service fee (I didn’t have to pay this tax when I used another home warranty company) 

Business response:

Alfredo, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Jo Weber's profile image
Jo Weber 
2 years ago

We were quickly connected to a reputable company to help. 

Business response:

Dear Jo, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Carolyn Evans's profile image
Carolyn Evans 
2 years ago

Especially like the ease and predictability for acquiring services. 

Business response:

Dear Carolyn, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Robert's profile image
Robert 
2 years ago

Certified service techs. Ease of initiating a claim. 

Business response:

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Vernon Baker's profile image
Vernon Baker 
2 years ago

Responsive and consistent service to solve maintenance problems 

Business response:

Hi Vernon, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Michael's profile image
Michael 
2 years ago

Great and professional customer service providers from the initial call to job completion! 

Business response:

Dear Michael, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Zelda's profile image
Zelda 
2 years ago

On time for appointment Called before they came to house Service was professional Completed the work 

Business response:

Dear Zelda, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Gary's profile image
Gary 
2 years ago

They were very easy to deal with and got my appliances all repaired. 

Business response:

Dear Gary, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Mahad's profile image
Mahad 
2 years ago

I paid for the best plan , however lately Im hearing an excuses like your plan doesn’t cover this & that part , just for me to pay $100 non refundable co-pay,which at the end leaves me with no repair to help resolve my Issues. 

Business response:

Dear Mahad, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,961 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.