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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great and professional customer service providers from the initial call to job completion!
Business response:
Dear Michael, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
On time for appointment Called before they came to house Service was professional Completed the work
Business response:
Dear Zelda, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
They were very easy to deal with and got my appliances all repaired.
Business response:
Dear Gary, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Whenever I approached the American Home Shield company for service related to a home repair issue, the response was very prompt and productive. Thank you!
Business response:
Syed, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
I have 1 complaint but so far so good. Contract prices keep increasing and that is not good.
Business response:
Dear Luis, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Best decision I ever made was to purchase AHS! They take away all the stress and worry when a repair is needed. Thank you AHS!!
Business response:
Dear Stacey, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
My refrigerator was leaking water intermittently an also had trouble with temperature control- it was freezing things in the refrigerator. American Home Shield set up an appointment promptly. The technician called and also emailed to get the model number of the refrigerator and a complete description of the problem. The tech came on time and did a fabulous job. We were delighted with his expertise and professionalism. It's so hard to find a good tech who comes on time, communicates, and fixes things right...without fleecing ... read more
Business response:
Dear Joan, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Good service. Friendly and knowledgeable people.
Business response:
Tim, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
I paid for the best plan , however lately Im hearing an excuses like your plan doesn’t cover this & that part , just for me to pay $100 non refundable co-pay,which at the end leaves me with no repair to help resolve my Issues.
Business response:
Dear Mahad, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,391 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.