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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,820 reviews
Noel Prado's profile image
Noel Prado 
a year ago

Business response:

Noel, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Ilene McKechnie's profile image
Ilene McKechnie 
a year ago

We had this service when we bought our present house and it was awesome. We got the service with the house and it covered several items at the homeowner neglected. We think it’s a great selling item to go with your house or if you own a house great item to have as a back up. We got a new water heater, repairs to plumbing and stove and other appliances. 

Business response:

Ilene, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Ella Moody's profile image
Ella Moody 
a year ago

I have had nothing but good service so far fro AHS. It would be nice if the service fees were taken from the monthly/yearly cost. 

Business response:

Ella, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Gracie Brown's profile image
Gracie Brown 
a year ago

The customer service is always great and fast! 

Business response:

Dear Gracie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Ron Miller's profile image
Ron Miller 
a year ago

I appreciated the ease of filing a claim, the technician's responsiveness, and the resolution. It took a little longer than I liked to get the appliance fixed, but that's not the fault of the technician or the service. 

Business response:

Dear Ron, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Geri's profile image
Geri 
a year ago

The fact that he knew what the problem was immediately, ordered the part. However, because the problem still existed this part had to be reordered; which has been ordered. Just waiting for JD to replace the defected item 

Business response:

Dear Geri, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

David's profile image
David 
a year ago

The prompt and complete service. Repair was done without any complications. 

Business response:

David, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Dorothy's profile image
Dorothy 
a year ago

It's a little hard to communicate with the company itself. Once I am on with a representative everything goes wonderful. Such lovely people. Same with the service men that come to the house. Other than that I love AHS. 

Business response:

Dear Dorothy, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

CLee's profile image
CLee 
a year ago

Great communication, reliable, timely, professional. 

Business response:

Dear CLee, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,820 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.