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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We loved how fast and easy it was to file a claim.
Business response:
Teri, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Many years ago I had an AHS warranty and filed 1 claim. The tech came out, I paid my $75 fee and the tech fixed my dryer. No issues whatsoever. I will be purchasing an AHS warranty again next March when my current horrible warranty has expired.
Business response:
Joy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
I like the piece of mind AHS provides. We had a period of bad luck with our appliances, and AHS’s contractors were promptly there each time to repair the issue. Our refrigerator required replacement, and the claim process was easy to navigate. We opted for store credit towards a purchase at Lowe’s instead of a replacement. The reimbursement value was reasonable, and the electronic gift card was delivered the next day. We’ve had an excellent experience with AHS!
Business response:
Dear Melissa, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
The few times that I submitted a claim they were very professional and I had no problems with that service
Business response:
Dear Curtis Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Got us a service technician out to get our AC working on a very hot Sunday.
Business response:
Dear Timothy, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Very personable service tech who know his business.
Business response:
Dear John, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
LIKED THE WHOLE EXPERIENCE. THE TWO YOUNG MEN WHO CAME TO MY HOME WERE LIKE FRIENDS. VERY KNOWLEDGABLE AND EASY TO UNDERSTAND. THE QUALITY OF THE SYSTEM THEY INSTALLED IS EXEMPLARY!
Good service. Decent price. Fast response
For the most part I am satisfied with the work that has been made. But there is 2 work orders by contractors that haven’t been finished.
Business response:
Dear Joseph, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
American Home Shield has a 4.8 star rating with 93,487 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.