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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
- BestCompany (32,787)
- American Home Shield (22,704)
- Homewarranty (15,556)
- Bizrate (11,001)
- Others (16,659)
Overall, VERY pleased with AHS and their services. Have been a customer for 30+ years and have received excellent service, repairs, and replacements for covered appliances. The ONLY reason I am not giving 5 stars is that the online and phone automated process makes it nearly impossible to speak to a human: and therefore also impossible to request a preferred service provider.
The Service Provider was prompt, courteous, and finished in no time. We are pleased with the outcomes thus far. Thank you.
Always there for us.Good customer service for the most part.The best thing is the companies you all send out to make repairs.Have been disappointed in one yet.It seems to most always be a repair rather than a replace,but so far so good.Monthly price seems to go up every year as well.But we will remain customers until we notice or feel unfair treatment.I think we’ve had AHS for at least 5 years now,Not sure but close.
Reasonable prices that match the value of the service and products they repair or replace. If you think about it, this company will eventually have claims as something eventually will break down at your house. I filled out an online easy form to request service and I received text message updates to keep me in the loop until a plumber could call and confirm an appointment. I had a product within it's original warranty time and AHS handled everything.
The service call was conducted and conducted successfully.
I like their service and how they try to repair instead of replace. But I am disappointed when things can't be repaired how much my out of pocket expense is.
Very reliable with prompt and consistent response times. I have experienced both repairs and replacements, when the product could not be fixed. Contractors have been professional and skilled in their respective industries. There may be less expensive options available, but I have been very satisfied with the consistent quality of the work and ease of the process.
It is difficult to talk to a person. Results of membership have been good.l
The response time is good, the repair people are professional and courteous, the work is generally good ( although I’m currently coping with a repair I that failed). I don’t think it is worth the cost because I’ve paid thousands of dollars for the warranty for the last decade but have never needed to replace anything major. The $75 service fee is nice for repairs and parts replaced but I’ve paid quadruple that amount in yearly payments.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,731 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.