This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always covered if anything broke but seemed like their companies just put band aids on things.
Business response:
Dear Donald, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Efficient service both by AHS and Ace’s garage door company.
Business response:
Dear Gary, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
My wife and I are retirees, and I am also a disabled veteran and a first-time homeowner. I appreciate how American Home Shield worked with us to find the right plan and savings. As many people who purchase a home whether it is old or new there will be problems. Everything was working pretty well when we moved in and when I did have a repair AHS put everything in motion like clockwork. Thank you, AHS.
Business response:
Derick, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
Only had to use it once so far. It could not have gone any better. I did not know things could ever run so smoothly. Email appointment went smoothly and service person came two days later. He was professional, timely and cordial. Definitely five stars. Saved money by having a contract with them.
Business response:
Timothy, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
They are helpful and there when we need them
Business response:
Dear Marry, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Got us a service technician out to get our AC working on a very hot Sunday.
Business response:
Dear Timothy, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Overall, VERY pleased with AHS and their services. Have been a customer for 30+ years and have received excellent service, repairs, and replacements for covered appliances. The ONLY reason I am not giving 5 stars is that the online and phone automated process makes it nearly impossible to speak to a human: and therefore also impossible to request a preferred service provider.
Business response:
Cynthia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
The Service Provider was prompt, courteous, and finished in no time. We are pleased with the outcomes thus far. Thank you.
Business response:
Robert, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
Always there for us.Good customer service for the most part.The best thing is the companies you all send out to make repairs.Have been disappointed in one yet.It seems to most always be a repair rather than a replace,but so far so good.Monthly price seems to go up every year as well.But we will remain customers until we notice or feel unfair treatment.I think we’ve had AHS for at least 5 years now,Not sure but close.
Business response:
Dear We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,820 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.