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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Technician from Roadrunner Appliance Repair was a real jewel! Friendly, efficient, and knowledgeable! Starting a claim is a breeze even with the phone tree!
Business response:
Rick, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
The company provides outstanding and timely service. Their price is very reasonable.
Business response:
John, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Service company was efficient. However we had to wait several days for parts.
Business response:
Becky, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
In 2022 it was very difficult to get them to replace our broken AC. It took 3 months. Service on other issues has been very good, and they are earning back my business.
Business response:
Dear Molly, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
My wife and I love the service how everybody was so helpful. The technicians for servicing our appliances were always on time and very professional. When we called your company, they were all very helpful in helping us solve our problems, great job. Making arrangements for new appliance was done very well and we are completely satisfied . Thank you soon much
Business response:
Dear Terry, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
So glad we chose AHS. Had to use them almost right away when our garage door opener broke. They had a guy out the next day! Very friendly service reps.
Business response:
Dear Jilean, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Had an issue with the AC not working and American Home Shield sent someone out to have it serviced immediately. There was a part that was no longer covered under our AC warranty, however it was covered under American Home Shield. This saved us lots of money in the end.
Business response:
Dear O'Kerria, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
One particular issue we had repeat 4 times in a year but they would not replace the appliance. So we were stuck in an endless loop of same fix for temporary time, same breakage, repeat service fee.
Business response:
Dear Margaret, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Liked: Quick dispatch and persistence. Dislike: Some of the contractors were difficult to schedule and others provided poor quality work, resulting in either recurring problems (refrigerator, toilet), or having to repeat the work after the work warranty expired (garage door)
Business response:
Dean, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,821 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.