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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
- BestCompany (32,787)
- American Home Shield (22,704)
- Homewarranty (15,556)
- Bizrate (11,001)
- Others (16,660)
Had an issue with the AC not working and American Home Shield sent someone out to have it serviced immediately. There was a part that was no longer covered under our AC warranty, however it was covered under American Home Shield. This saved us lots of money in the end.
One particular issue we had repeat 4 times in a year but they would not replace the appliance. So we were stuck in an endless loop of same fix for temporary time, same breakage, repeat service fee.
Liked: Quick dispatch and persistence. Dislike: Some of the contractors were difficult to schedule and others provided poor quality work, resulting in either recurring problems (refrigerator, toilet), or having to repeat the work after the work warranty expired (garage door)
Everything was done professionally. Each time I’ve made a claim it’s been approved.
It took about 4 to 5 days for the technician to come out. I would have liked it to be sooner than that. Otherwise, the level of service was good. The technician was very knowledgeable and repaired my appliance. It was a good value having American Home Shield.
home shield representatives are difficult to understand and in my experience they do not understand the product. seems they read from a script without having knowledge of contracts. this is very frustrating.
I have been a customer for over 10 years and through the ups and downs of homeownership, AHS has always come through.
I was skeptical at first but American. Home Shield has been nothing short of amazing. I found the company to be easy to deal with and dependable through my recent AC problem. A technician had to come out several times to fix the problem. The unit has been working perfectly for the past two or three weeks since the technician’s last visit. Thank you for great service.
Paul from Demond Elec. was very good and polite excellent job.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,738 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.