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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,821 reviews
Eat food Lol's profile image
Eat food Lol 
a year ago

Everything was done professionally. Each time I’ve made a claim it’s been approved. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

David Owens's profile image
David Owens 
a year ago

It took about 4 to 5 days for the technician to come out. I would have liked it to be sooner than that. Otherwise, the level of service was good. The technician was very knowledgeable and repaired my appliance. It was a good value having American Home Shield. 

Business response:

David, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Donna's profile image
Donna 
a year ago

home shield representatives are difficult to understand and in my experience they do not understand the product. seems they read from a script without having knowledge of contracts. this is very frustrating. 

Business response:

Dear Donna, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Paras's profile image
Paras 
a year ago

I have been a customer for over 10 years and through the ups and downs of homeownership, AHS has always come through. 

Business response:

Paras, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Paul Scicchitano's profile image
Paul Scicchitano 
a year ago

I was skeptical at first but American. Home Shield has been nothing short of amazing. I found the company to be easy to deal with and dependable through my recent AC problem. A technician had to come out several times to fix the problem. The unit has been working perfectly for the past two or three weeks since the technician’s last visit. Thank you for great service. 

Business response:

Paul, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Donald's profile image
Donald 
a year ago

Paul from Demond Elec. was very good and polite excellent job. 

Business response:

Dear Donald, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Felix's profile image
Felix 
a year ago

Decision regarding my services with Patriot plumbing. Unfair because the company didn't provide enough information on their diagnosis 

Business response:

Dear Felix, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Gordon's profile image
Gordon 
a year ago

The response from the AHS was impressive as was that of the plumbing company. I was only disappointed in the quality of the garbage disposal that was installed. 

Business response:

Dear Gordon, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

RUTH ANN SOREM's profile image
RUTH ANN SOREM 
a year ago

They were here within their window. Went to work, fixed the problem. yay 

Business response:

Dear Ruth Ann, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,821 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.