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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,401 reviews
Tom James's profile image
Tom James 
a year ago

It is difficult to talk to a person. Results of membership have been good.l 

Business response:

Dear Tom, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Frank Su's profile image
Frank Su 
a year ago

I have always been skeptical of home warranty, but AHS has come through to cover issues that more than exceeded my premium. 

Business response:

Frank, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Sandra Moyle's profile image
Sandra Moyle 
a year ago

The response time is good, the repair people are professional and courteous, the work is generally good ( although I’m currently coping with a repair I that failed). I don’t think it is worth the cost because I’ve paid thousands of dollars for the warranty for the last decade but have never needed to replace anything major. The $75 service fee is nice for repairs and parts replaced but I’ve paid quadruple that amount in yearly payments. 

Business response:

Sandra, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Lawrence's profile image
Lawrence 
a year ago

Prompt response. Fixed the problem. Explained things as he went along. 

Business response:

Dear Lawrence, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Gladys's profile image
Gladys 
a year ago

I was please with service. I did not have to look around for service. Thank you!! 

Business response:

Dear Gladys, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Elizabeth's profile image
Elizabeth 
a year ago

The service provider showed up in a timely manner, had the part with him and it was an easy fix 

Business response:

Elizabeth, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Allison's profile image
Allison 
a year ago

They are easy to work with. They save me time and money. 

Business response:

Allison, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Eric K's profile image
Eric K 
a year ago

I don't usually purchase home warranty services but American Home Shield is the one company that I am happy to purchase with. We used them recently for an appliance repair job and the service tech that was sent out was great and very professional. I understand that these services might not always be a value add but in my case I think its worth it. 

Business response:

Eric, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Lia Abney (VLG)'s profile image
Lia Abney (VLG) 
a year ago

Timely service and saved money.that I otherwise would have had to replace. 

Business response:

Lia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,401 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.