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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like the process however, I did tell the agent about my dishwasher -the fact that I have Multiple Sclerosis and when I turned , I fell into the dishwasher causing the door to be damaged. The agent knew at the time when. Su m supervisor spoke the repair person and told him that the company does not pay for someone can z?!
Business response:
Dear Blake, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon.
Good communication is available when I need someone
Business response:
Jeanne, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
Repair took longer than expected (two weeks) due to missing parts in the first microwave box. That said, the final installation was done on time, quickly, and professionally. Thanks.
Business response:
Dear Nancy, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
Quick to resolve my issue. Only needed one call and they came out within 24 hours. Fantastic..
Business response:
Dear Noelle, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
The ease with which service can be scheduled and professionalism of the technicians who come out to provide the service. I just wish I had remembered what all is covered by our policy before calling for outside help with A/C and plumbing issues a few months ago!! It would've saved us a bunch of money!
Business response:
Dear Eileen, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Love the plan but from initial service to approval time to actual work to repair takes longer that we expected The company that help us with our AC was top notch. No complaints with them. They were friendly and effective Thank you Moreno plumbing and Heating awesome job.
Business response:
Dear Joel, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Business response:
Dear Mark, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
For the most part, I’m pretty impressed with AHS. There have been a couple of times I have not been happy with the results, But not so many that I would think about dropping the service. Again, I’m happy overall and they come through for me more often than not.
Business response:
Dear Beverly, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Thank you for being on time and assisting with the issue.
Business response:
Tiare, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,821 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.