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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So far things have been fine. I had no say in choosing AHS. I was in escrow when AHS bought out One Guard. One Guard covered Water softeners, AHS does not. One thing I don’t care for is when a service call is requested I have no say over what company is dispatched. I wish I was given a choice so that ai could vet that company. See what their overall ratings are
Business response:
Val, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
The service member who came to our home was excellent knowledgeable and kind.
Business response:
Terrance, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Prompt and courteous service. Professional technicians.
Business response:
Dear Terrence, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Business response:
Dear Teanna, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Personnel is friendly. Most of the time they approve and respond to a request but not in a timely manner. They also do not replace items - there is always an excuse,
Business response:
Joyce, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
I love the ease of scheduling. However, it may take over a week to get an appointment. It probably has something to do with the fact that I live in a rural area.
Business response:
Kim, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
GREAT VALUE! GREAT SERVICE! TIMELY RESPONSE ON THE SERVICE TIME!
Business response:
David, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
The entire program, including service application, phone assistance and the service providers.
Business response:
Phil, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
prompt response and excellent customer service
Business response:
Dear Jeff, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,821 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.