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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The water heater wasn’t the problem. We had Apollo plumbing install a new water heater. They had come out two times to determine the problem. Apparently the problem is was the dip stick which they replaced two times and the water continues to run cold. I’m seeking reimbursement for the water heater. The plumber is coming back out after he contacts your company. Please advise how we can resolve this issue.
Very good customer service. Quality technicians.
The service was great and the technician was on top of things (time, knowledge, and courtesy).
I like the ability to put in a call anytime day or night. I get an immediate response that it has been dispatched to the company and know that I will get a phone call immediately within 24 hours. Normally the response from the companies is immediate. I like the follow up from AHS making sure that everything was taken care of.
Fast response and resolution to our appliance failure.
I love the peace of mind that most issues will be covered. However, there times when services are needed immediately, such as A/C goes down in the middle of Florida’s summer, when we have to wait sometimes a week before we get someone here to fix the issue. I wish you had some way to identify emergencies.
The tech suggestions, honesty, professionalism, accurate arrival and problem solving.
Everytime I request service, it is handled timely and professional.
Overall Home Shield has come through with really good contractors to take care of our home breakdowns...some contractors better than others, but for the most part really good service.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 105,405 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.