American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,391 reviews
Robert's profile image
Robert 
a year ago

Outstanding customer service and response. 

Business response:

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Kenneth's profile image
Kenneth 
a year ago

I disliked the fact that the customer rep was rude and I did not understand her due to the lack of fluency in enggglissh. 

Business response:

Hi Kenneth, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Lynn's profile image
Lynn 
a year ago

Schedule repairs promptly & subcontractors are efficient & timely. 

Business response:

Dear Lynn, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Geneva's profile image
Geneva 
a year ago

Well worth the money! I will continue with AHS moving forward. The time from placing the svc request to replacement was exceptional. Thank you! 

Business response:

Geneva, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

monicqua brown's profile image
monicqua brown 
a year ago

It was great, they paid the bill, referred me to a good plumbing company. Fixed the problem, customer service was nice , friendly! 

Business response:

Dear Monicqua, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Fran's profile image
Fran 
a year ago

Great Service for each items covered, Thank you 

Business response:

Fran, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Akara's profile image
Akara 
a year ago

They use to be a great company. I’ve heard many horror stories, but never experience. Recently, that changed. I’ve requested to have my service company changed three times because the assigned company cancelled and reschedule, leaving me with standing water in my dishwasher for a week. The agents refused to change companies. Not it’s time for me to change companies. I pay almost $100 a month for the past 7 years, and isn’t allowed to change companies when I have an issue. No thank you 

Business response:

Dear Akara, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Leann Rash's profile image
Leann Rash 
a year ago

It is Easy, reliable, and affordable!!!! 

Business response:

Dear Leann, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Bernadette's profile image
Bernadette 
a year ago

Professional. Reliable. Good value for fee paid 

Business response:

Dear Bernadette, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,391 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.