This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service call was performed next day.
Business response:
Dear Ronni, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
I am overall happy with AHS services and I love the transparency. I would like to state that the HVAC company that AHS is contracted with is ethical (I researched and compared ) and this speaks loudly as to how AHS conducts their business. I expect to keep AHS services for peace of mind, albeit I hope for more expanded coverage for complete peace of mind and minimal out of pocket expenses. More power AHS !!!
Business response:
Marc, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Customer Service Representatives do not have a clear command of the english language and can be very difficult to understand on the phone
I have been with AHS for years and I am very satisfied with the service they provide. at time AHS will try get out of paying for replacement of a cover item, if your repairman recommend replacement mostly AC units. However, I still like AHS and I think they are the BEST HOME WARRANTY COMPANY. as a matter of fact, AHS just replaced my water heat. I will continue with AHS and I strongly recommend AHS, if you are looking for the BEST HOME WARRANTY COMPANY. I recommend ShieldPlatinum plan cost a little more, but cover a lot. I i... read more
Business response:
Dear Dennis, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
It's very easy to open a service request. Anytime I've had to use them, the servicing company had been very professional and has always corrected my problem.
Business response:
Dear Kim, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
We just bought a condo and in the 1st month the refrigerator stopped working. We called AHS and they set up a repairman that came out and fixed it for just our deductible. Glad we had it
Business response:
Dear Odalys, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Over the course of the years we've had a home warranty with them, we've received quality customer service and good contractors coming to our home to help with servicing and fixes on our appliances and other issues. This last time we used them was no different. Thank you!
Business response:
Leah, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
The quick service was great and the repairman knew what to do to resolve the problem.
Business response:
Barbara, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Everything has worked out with this company so far. I did have one issue with the service rep. not repairing something he was supposed to which will result in a second service call. I only wish my wife had asked him to fix it while he was at our house but my wife hates asking questions :(.
Business response:
Dear Andrew, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 93,493 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.