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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,888 reviews
Gerardo's profile image
Gerardo 
2 years ago

So far we have no complaints. Service has been great 

Business response:

Gerardo, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Anthony DeMeglio's profile image
Anthony DeMeglio 
2 years ago

Ac Tek is fantastic, great customer service 

Business response:

Anthony, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Robert's profile image
Robert 
2 years ago

Outstanding customer service and response. 

Business response:

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Kenneth's profile image
Kenneth 
2 years ago

I disliked the fact that the customer rep was rude and I did not understand her due to the lack of fluency in enggglissh. 

Business response:

Hi Kenneth, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Lynn's profile image
Lynn 
2 years ago

Schedule repairs promptly & subcontractors are efficient & timely. 

Business response:

Dear Lynn, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Geneva's profile image
Geneva 
2 years ago

Well worth the money! I will continue with AHS moving forward. The time from placing the svc request to replacement was exceptional. Thank you! 

Business response:

Geneva, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

monicqua brown's profile image
monicqua brown 
2 years ago

It was great, they paid the bill, referred me to a good plumbing company. Fixed the problem, customer service was nice , friendly! 

Business response:

Dear Monicqua, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Fran's profile image
Fran 
2 years ago

Great Service for each items covered, Thank you 

Business response:

Fran, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Akara's profile image
Akara 
2 years ago

They use to be a great company. I’ve heard many horror stories, but never experience. Recently, that changed. I’ve requested to have my service company changed three times because the assigned company cancelled and reschedule, leaving me with standing water in my dishwasher for a week. The agents refused to change companies. Not it’s time for me to change companies. I pay almost $100 a month for the past 7 years, and isn’t allowed to change companies when I have an issue. No thank you 

Business response:

Dear Akara, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,888 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.