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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,961 reviews
Betty Ann Bachert's profile image
Betty Ann Bachert 
2 years ago

I have been a customer for 15 years and my experience has been wonderful. Peace of mind and great way to manage the expenses of home ownership. 

Business response:

Dear Betty, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Arnoldo's profile image
Arnoldo 
2 years ago

May have been my own fault, but I ended with coverage that I didn’t ask for. 

Business response:

Dear Arnoldo, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

John's profile image
John 
2 years ago

A1 plumbing came right out to check on my main bath dripping leak and fixed the problem within 20 minutes! I am very please with the company and their two service technicians! 

Business response:

John, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Joshua Lechner's profile image
Joshua Lechner 
2 years ago

You offered what you guaranteed. I was in the middle of the heat, power outages and busy time of year so it took a week to get the AC fixed. Not anyone’s fault. 

Business response:

Dear Joshua, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Jay Landfair's profile image
Jay Landfair 
2 years ago

For easy to fix items the warranty is worth the money for not having to hassle with fixing things yourself. For large items like air conditioners and invasive plumbing.. the warranty really doesn't help much at all. Some of the service providers are just scammers, others are very good. Either way... you will end up paying for your big ticket items out of pocket if you want it done right. Or you will get a patched up system and continued problems. OR the the small details of your contract will most likely exclude the repair a... read more

Business response:

Dear Jay, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon. 

Johnny Castillo's profile image
Johnny Castillo 
2 years ago

Prompt service and excellent resolution. 

Business response:

Dear Johnny, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Lola McLeod's profile image
Lola McLeod 
2 years ago

Wonderful service! Fixed problem! Everyone was pleasant and professional! 

Business response:

Lola, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Judy Paul's profile image
Judy Paul 
2 years ago

I love how easy it is and how quickly they respond to claim requests. 

Business response:

Judy, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

David Young's profile image
David Young 
2 years ago

Home shield is the best home warranty company on the market in my opinion. The customer service is amazing and they are a trustworthy company. 

Business response:

David, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,961 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.