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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good service. Luis the technician very informative and professional. Sorry it would cost extra to be here on a Saturday .
Business response:
Dear Luis, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Overall they have good coverage, but sometimes the vendors they use try to make us pay more than we should by saying it’s not normal wear and tear. Other than that, it’s a good service to have.
Business response:
Dear Alisa, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
AHS was on top of things. When I wasn't receiving call back from company they stepped in and got things rolling
Business response:
Dear Ivette, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
They seem to try to get someone out as soon as possible, but I do not feel as if they are actually interested in fixing the problem, rather than bandaiding it. Now the price is going up 20% after a year and limits are being set or lowered for repairs.
Fast response to any home problem I’ve had.
Business response:
Dear Sandy, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
I was skeptical at first but American. Home Shield has been nothing short of amazing. I found the company to be easy to deal with and dependable through my recent AC problem. A technician had to come out several times to fix the problem. The unit has been working perfectly for the past two or three weeks since the technician’s last visit. Thank you for great service.
Business response:
Paul, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Fast and efficient service also when I call agents are always professional and attentive
Business response:
Dear Kinya, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
I have a big problem understanding the customer representative. There English is terrible. AHS needs to have somebody who can speak English fluently
Fantastic service. Fast response and always there.
Business response:
Jason, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 93,493 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.