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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,888 reviews
Ella Moody's profile image
Ella Moody 
2 years ago

I have had nothing but good service so far fro AHS. It would be nice if the service fees were taken from the monthly/yearly cost. 

Business response:

Ella, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Gracie Brown's profile image
Gracie Brown 
2 years ago

The customer service is always great and fast! 

Business response:

Dear Gracie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Ron Miller's profile image
Ron Miller 
2 years ago

I appreciated the ease of filing a claim, the technician's responsiveness, and the resolution. It took a little longer than I liked to get the appliance fixed, but that's not the fault of the technician or the service. 

Business response:

Dear Ron, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Geri's profile image
Geri 
2 years ago

The fact that he knew what the problem was immediately, ordered the part. However, because the problem still existed this part had to be reordered; which has been ordered. Just waiting for JD to replace the defected item 

Business response:

Dear Geri, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

David's profile image
David 
2 years ago

The prompt and complete service. Repair was done without any complications. 

Business response:

David, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Dorothy's profile image
Dorothy 
2 years ago

It's a little hard to communicate with the company itself. Once I am on with a representative everything goes wonderful. Such lovely people. Same with the service men that come to the house. Other than that I love AHS. 

Business response:

Dear Dorothy, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

CLee's profile image
CLee 
2 years ago

Great communication, reliable, timely, professional. 

Business response:

Dear CLee, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Veronica Rivera's profile image
Veronica Rivera 
2 years ago

Very satisfied good service and I am happy with American home shield 

Business response:

Dear Veronica, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

randall belbeck's profile image
randall belbeck 
2 years ago

I like American Home Shield coverage, timeliness, and professionalism. Occasionally I have difficulty understanding the AHS rep but each is more than willing to assist with a service request even as I wait on the phone. Furthermore, I have used at least one of their utilized vendors for additional work at a great price. 

Business response:

Randall, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,888 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.