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American Sale - Naperville
- Retail
- Naperville, IL
About this business
WHY AMERICAN SALE? With 60 years experience, we at American Sale, are committed to providing your family with hand-selected products for Home Recreation and Holiday Fun. Our customers are our family, and we are dedicated to ensuring professional service and support from the moment a shopping experience begins. Whether it's transforming your backyard into a beautiful outdoor retreat, or making your home a winter wonderland of holiday magic, we promise quality products to make your life at home the most enjoyable for you and ... read more
Location details
676 Amersale Drive, Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The Naperville team tracked down a product I needed that is not part of their normal inventory. They contacted the manufacturer and had my grill island part shipped to me within 2 weeks, which is about 4 weeks faster than the manufacturers normal lead team. Their follow up was terrific throughout the entire process. It is very refreshing to get excellent customer service like this. I highly recommend American Sale!
Business response:
Hi Kevin! So glad we could help get this all resolved for you! And faster than the manufacturer could! Thank you for reaching out to us and for leaving this great recommendation for our customer service! We really appreciate it! Enjoy your grill!
Another excellent experience with American Sale! Thanks Lance for going above and beyond. Lance found answers to our questions and offered helpful advice. His follow through is outstanding! All other reps I dealt with were very helpful as well. Knowledgeable people who are kind. Thanks Lance for another positive experience with American Sale.
Business response:
Hi Kim! Thank you so much for this great 5 star review! We're so glad you had a great experience with Lance (and our other store staff). We are very grateful for this feedback and will let Lance know you appreciated his knowledge and advice. Thank you again for taking the time to review us and we hope to welcome you back again very soon!
The store manager Lance was awesome. He took great care of me and my family. Answered all of our questions and created a great buying experience for our family!!!
Business response:
Hi Edrian! Thank you so much for this kind 5 star review! We are so happy to hear Lance was able to help your family. And we see you found a wonderful 12 ft. Christmas tree! That's fantastic! We know you will enjoy it for many years! Thank you again for all the kind words. We hope to see you again soon!
I loved this store specially on the holiday season
Business response:
Hi Marcela! We are so glad you have enjoyed your experience at our store during the holidays and appreciate you coming back to shop with us!
Great service and great deal. Excellent communication.
Business response:
Hello Jon! Thank you so much for your 5 star review! We are so pleased to see you received excellent service, great deal, and communication from our team! It's what we aspire to achieve for all our customers! Thank you for choosing American Sale for your purchase and we hope to see you again very soon! Stop in during the holidays to check out our famous Christmas trees and decor showroom!
Great selection, great service, friendly and knowledgeable staff. We have made several purchases over the years and have always received top notch service.
Business response:
Hi Kathleen! Thank you for your 5 star review and for coming back to shop with us over the years! So glad you have always received "top notch" service! We love hearing that! Please come visit us again soon!
Great place to shop for the outdoors. They are very efficient and helpful.
Business response:
Hi Alice! Thank you for your 5 star review! We're so glad you found our store efficient and helpful when shopping for you outdoor fun needs! We hope to see you again very soon!
We purchased our pool in June, we were told it would be installed on June 28. The installers showed up at 9:15 am and had completed the installation by 12:45 pm. We live 2 hours west of Naperville on Rte. 88. Our salesman was Chris who did an excellent job helping us with selecting a pool that fit our needs. After the purchase we added a railing to conform with our city ordinance fencing requirement, there was glitch with delivering this. Talking to Chris and Manager Brian this was handled by them with urgency. Last F... read more
Business response:
Hi Jim! Thank you for your wonderful 5 star review! Sounds like everyone at the Naperville store was very helpful and eager to assist you with your pool and delivery needs as well! We're so glad Chris was able to help you find the perfect pool for your home! And we're also so pleased to hear Bryan and Chris were able to help you with your fence issue. We always try to avoid any issues, but when they do happen, we're glad we have a great responsive team that can assist. And then Lance helped you find your winter cover as well... read more
Frequently asked questions about American Sale - Naperville
How is American Sale - Naperville rated?
American Sale - Naperville has a 4.8 star rating with 939 reviews.
When is American Sale - Naperville open?
American Sale - Naperville is open now. It will close at 7:00 p.m.