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American Sale - Naperville

4.8

About this business

WHY AMERICAN SALE? With 60 years experience, we at American Sale, are committed to providing your family with hand-selected products for Home Recreation and Holiday Fun. Our customers are our family, and we are dedicated to ensuring professional service and support from the moment a shopping experience begins. Whether it's transforming your backyard into a beautiful outdoor retreat, or making your home a winter wonderland of holiday magic, we promise quality products to make your life at home the most enjoyable for you and ... read more

Location details

676 Amersale Drive, Naperville, IL, 60563, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.8845 reviews
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Ian Patton's profile image
Ian Patton 
recommend  Recommended
5 years ago

it is a great place to shop for Christmas 

Business response:

Hello Ian Patton! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

Michael Rowsey's profile image
Michael Rowsey 
recommend  Recommended
5 years ago

We worked with Shane Tolbert and he was wonderful. He was very knowledgable about all of the spas and was very easy to work with. We did some comparison shopping at another local place and returned to Shane because of his professionalism and pricing. We are looking forward to a quick turn around time from ordering to delivery/install so we can start enjoying our new spa. thanks Shane....I know if I have any questions you are my "go to guy". Cindy and Michael Rowsey 

Business response:

Hello Cindy and Michael! Thank you for this great recommendation of our store and of Shane! We're so glad he was able to help you find the perfect hot tub and become your "go to guy"! That's what we like to hear! We know you'll enjoy your hot tub for many years to come! Thanks for choosing American Sale! 

Jeff Pierce's profile image
Jeff Pierce 
5 years ago

Jeff Thome was outstanding at listening to my needs and showing me products that worked perfectly. He found one piece at another store and another piece in the warehouse to put together the set of pieces I wanted. He had a lot of patience. A great shopping experience. 

James O'Sullivan's profile image
James O'Sullivan 
6 years ago

I have had repeated great experiences here from pool water questions to picking out the perfect hot tub. Lance Boykin has been a wealth of knowledge! Thanks Lance, we love our Grandee Hot Tub! 

Business response:

Hello James! Thank you for the great 5 star review of Lance! We are so glad you have received expert care from him regarding your Hot Spring Spa! We hope that we can always been helpful to you as a valued customer! 

Carol Moscicke's profile image
Carol Moscicke 
6 years ago

We had a pleasant experience shopping for a new pool. Our salesman, Shane, was knowledgable, polite and attentive. 

Business response:

Hi Carol! Thank you for the kind feedback! Please let us know if there was anything we could have done to make this experience a 5 star one. We are very interested in finding out where we fell short. Thank you Carol! 

Jane Fonner's profile image
Jane Fonner 
6 years ago

I had a wonderful experience- again! Lance, the manager, was instrumental in guiding my purchase! Lance was very professional and knowledgeable! 

Business response:

Hello Jane! Thank you very much for the kind words about Lance! We're very happy to hear that he was the reason you decided to buy your new umbrella! Thank you for coming back to us and for taking the time to give us this valuable feedback! Hope to welcome you back soon! 

Kevin Marschall's profile image
Kevin Marschall 
6 years ago

The Naperville team tracked down a product I needed that is not part of their normal inventory. They contacted the manufacturer and had my grill island part shipped to me within 2 weeks, which is about 4 weeks faster than the manufacturers normal lead team. Their follow up was terrific throughout the entire process. It is very refreshing to get excellent customer service like this. I highly recommend American Sale! 

Business response:

Hi Kevin! So glad we could help get this all resolved for you! And faster than the manufacturer could! Thank you for reaching out to us and for leaving this great recommendation for our customer service! We really appreciate it! Enjoy your grill! 

Kim Mcconville Tobak's profile image
Kim Mcconville Tobak 
6 years ago

Another excellent experience with American Sale! Thanks Lance for going above and beyond. Lance found answers to our questions and offered helpful advice. His follow through is outstanding! All other reps I dealt with were very helpful as well. Knowledgeable people who are kind. Thanks Lance for another positive experience with American Sale. 

Business response:

Hi Kim! Thank you so much for this great 5 star review! We're so glad you had a great experience with Lance (and our other store staff). We are very grateful for this feedback and will let Lance know you appreciated his knowledge and advice. Thank you again for taking the time to review us and we hope to welcome you back again very soon! 

Edrian Oliver's profile image
Edrian Oliver 
6 years ago

The store manager Lance was awesome. He took great care of me and my family. Answered all of our questions and created a great buying experience for our family!!! 

Business response:

Hi Edrian! Thank you so much for this kind 5 star review! We are so happy to hear Lance was able to help your family. And we see you found a wonderful 12 ft. Christmas tree! That's fantastic! We know you will enjoy it for many years! Thank you again for all the kind words. We hope to see you again soon! 

Frequently asked questions about American Sale - Naperville

How is American Sale - Naperville rated?

American Sale - Naperville has a 4.8 star rating with 845 reviews. 

When is American Sale - Naperville open?

American Sale - Naperville is open now. It will close at 7:00 p.m.