American Sale - Naperville

Bryan M. 

on Yelp

13 years ago

Our previous visits to the store weren't great, so we shopped around. We did however come back to American Sale because of the price, timeliness of delivery and install, and salesperson Tony Davis! I will continue to shop there. 

Dave Z. 

on Yelp

13 years ago

Was looking for a pool but knew nothing about them~called and spoke with Lance who impressed us with his product knowledge. Came in later that evening and met Alexis who literally schooled us on EVERYTHING. We have now had our 15x30 pool up and running for 2 weeks and are even more impressed with the 'after sale. Everyone we've had to deal with, JW, Tony, everyone has been more then helpful and knows their stuff! Everything they tell you they will do for you they did, including fast delivery. I tried Leslie pools but co... read more

Roxanne S. 

on Yelp

13 years ago

I was in the market for a new set of patio furniture to add to our new pool deck that my huband buit. My huband and i found a set about 3-4 weeks ago at American Sale that we both liked...but being a shopper that wants to make sure she has checked everywhere to get the one i like best...i looked at a couple other places but decided to go with the Sanibel 5 piece wicker set that we first found at American Sale in Indiana. I checked on line and it was a better price but was waiting just a couple days to order and when i check... read more

Angela P. 

on Yelp

13 years ago

Stopped in here with Fred, the kids and my father in law to look at play sets for the kids, which he was so generously getting my kids for Easter! The selection they offer for the play sets was amazing...you can customize it to make it as big or little as you want and with as many accessories as you want too! This was all we were there for, but while ordering we walked around a little bit at the awesome hot tub selection and I really liked the little lawn decorations too...super cute! The customer service at the door cou... read more

Joe V. 

on Yelp

13 years ago

My wife and I have purchased an entry level and luxury patio set from American Sale. Both sets are of great quality and still look like new. We keep going back to American Sale because of their pricing, quality products, selection and very knowledgeable sales staff. Ask for Alexis in patios!! 

Todd R. 

on Yelp

2 months ago

Sales people refused to leave us alone Ben after we asked them to stop following us and that we did not need help. The third person we told this too would not stop trying to tell how to loom for things on the sales tag. First, I am not an idiot, I know how to read a tag and look for the key aspects of the item. Second, we had already said we didn't want help 3 times and he would not stop talking. We left even though we probably would have bought what we were looking for but the fact they would not leave us alone means we wil... read more

Ray M. 

on Yelp

a year ago

We've had our pool for exactly one year and there has been a problem since day one of install! Customer service was not responsive and the installers rushed and did not do quality work. This year customer service is more responsive but won't take responsibility for bad work done by contractors or technicians. If you are getting a new pool, look into a different company. Update - I have contacted you're pool service line and haven't been helped to my satisfaction. I've called the store who says that it's not their problem. ... read more

Debbie F. 

on Yelp

3 years ago

My husband and I purchased Castlerock outdoor furniture 7 years ago from the American Sale store in Naperville, Illinois. The furniture, on sale, was $5,000. We were hesitant to spend this much money on outdoor furniture and the Sales associate, Kelly Thomas, told us there was a lifetime warranty on the set so we purchased the furniture. Kelly is no longer employed by this company. We cover the furniture every fall and uncover it in the spring. This year we noticed one of the swivel rockers had a completely broken se... read more

Kathy H. 

on Yelp

4 years ago

I've been buying Christmas tree lights here for a few years and I've never had a problem until this year. They switched to Sylvania lights and to make a long story short, probably every other strand was bad, but they didn't go out until I had all of the lights on the tree, so I threw them out, went to American Sale and bought more, only to have even more problems with them. I then decided to take back what I had and go get my lights at Target. The Target ones worked just fine. I wasn't angry with American Sale, but Sylva... read more