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American Sale - Orland Park

4.3

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Location details

16660 South La Grange Road, Orland Park, IL, 60467, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.31,779 reviews
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Diane B.'s profile image
Diane B. 
rating
6 years ago

Danielle the store manager at american sales went above and beyond for me. She is manager romeoville illinois. Ask for her if you need excellent service. Also Sherry in customer service. Great lady to deal with. D.Beckman 

Business response:

Hi Diane! Thank you so much for this great review about Danielle! We're so glad you had a great experience with her at the Romeoville store location. Would you mind writing this review on their page too? Here is the link: https://www.yelp.com/biz/american-sale-romeoville-romeoville. Thank you very much! American Sale- Orland Park, IL 

Patty L.'s profile image
Patty L. 
rating
6 years ago

We bought our pool from Chris and he was great. The greatest part was the installers. Sergio from Esparza's Pool installation was the best. He did a great job and went above and beyond his call of duty. They also did the tear down and removal of our old pool. I can't say enough about these guys. They were the best!! They really know what they are doing. If you ever need a pool installation or tear down I highly recommend them. Couldn't be happier. Thank you Chris for our wonderful new pool and giving us the best installers. ... read more

Business response:

Hi Patty! So sorry for our delay. Thank you for this wonderful review of Chris and Sergio! We're so glad you had a great experience buying and installing your pool! We know you will enjoy it for many years to come! Thank you for choosing us and we hope to welcome you back again soon! 

Linda S.'s profile image
Linda S. 
rating
8 years ago

Great customer service. Had to return a Christmas tree we bought and had no problems whatsoever. Great sales people on the showroom floor too 

Business response:

Hi Linda! Thank you for sharing your feedback about our Orland store :) We appreciate your business and are happy the team took care of you! Wishing you and yours a very Happy Thanksgiving and wonderful holiday season! 

Adrienne E.'s profile image
Adrienne E. 
rating
8 years ago

Purchased a hot tub. Scott Cook was very knowledgeable, great salesman, not pushy. Have been hesitating for several years and finally purchased one thanks to Scott. Looking forward to enjoying it. 

Business response:

Hi Adrienne! Thank you for such a wonderful rating and review of Scott at our Lake Zurich store! We are happy to hear that you have found a great tub and can start enjoying it as soon as it gets "home". It's an investment you will enjoy for years to come! Welcome to the hot tubber family :) 

Linda G.'s profile image
Linda G. 
rating
9 years ago

Dear Mr. Robert Collins, I just wanted to take the time to leave a compliment since so many people take the time to complain about service they received not that our goods that of been delivered. I wanted to thank you for taking the time that you did with my husband and myself for the purchase of our new hot tub. Your salesman were knowledgeable and helpful. We were thrilled to actually be able to try the seating in the hot tubs; full of water in your store and determine whether or not it had the proper comfort level and j... read more

Becky C.'s profile image
Becky C. 
rating
9 years ago

Purchased a new pool filter system from Tim this year - although we had some problems at first he straightened everything out and went above and beyond to be helpful and ensure we were satisfied! If you are looking for anything pool related I would highly recommend you see Tim. 

Steve D.'s profile image
Steve D. 
rating
9 years ago

Hands down best place to buy a pool i bought mine 8 years ago from Tim and anytime i need something he always remembers us. We called about getting our liner replaced on Friday and by Monday he took care of us for our sons party. They sent their in house install team to get us taken care of . So thanks to Tim in sales and Tony with the install 10stars with A+ attention 

K C.'s profile image
K C. 
rating
9 years ago

I bought a Big Green Egg grill from American Sale Orland Park in February 2016 after researching multiple vendors. So happy I decided to buy from the folks at American Sale! The sales associate was so knowledgeable and walked me through the differences in Egg sizes and accessories. Home delivery was scheduled within that week, through American Sale's in-house delivery team (I've bought large items through companies using external vendors, and this was a night and day experience - flawless!). A team of 3 delivery folks came ... read more

Adina S.'s profile image
Adina S. 
rating
11 years ago

I can not praise this store and their salesman Joe Aquilina, and the store manager Rob Collins enough. I purchased a pool from The Great Escape this past summer, and had problems due to a bad install job. After numerous calls to The Great Escape, I never received any quality customer service from either the managers, the corporate office, or their pool installers, to rectify the problems they caused. Even though I did not purchase my pool through American Sales, their salesman, Joe Aguilina and store manager, Rob Collins h... read more

Frequently asked questions about American Sale - Orland Park

How is American Sale - Orland Park rated?

American Sale - Orland Park has a 4.3 star rating with 1,779 reviews. 

When is American Sale - Orland Park open?

American Sale - Orland Park is open now. It will close at 6:00 p.m.