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American Sale - Orland Park

4.3

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Location details

16660 South La Grange Road, Orland Park, IL, 60467, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.31,779 reviews
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Patrice K.'s profile image
Patrice K. 
rating
13 years ago

I have been going to American sales for most of my life, whether for Christmas lights, or spa and pool supplies. Last September we bought our first hot tub. Our salesman, John, was very patient and helpful both when purchasing the hot tub, but also in the following months when new questions came up. They are also very knowledgeable and helpful when it comes to our pool (even though we didn't buy it there). I'd give them 5 stars, but they can be pricey.... look for their sales! :-) 

Marian Z.'s profile image
Marian Z. 
rating
13 years ago

This is the only place to buy your pool. We shopped all the pool stores last year when we bought our pool. Their staff is the only one that really educated us on the pools. We didn't know anything about pools and they had all the answers. So when we decided to add a heater this year, they are the only place we wanted to go. They gave us a good price on the heater and a discount on the install. Great Sales Staff, Great Installers, Great Experience. 

Don D.'s profile image
Don D. 
rating
13 years ago

Just bought a Heater for my pool and have used them for pool supplies (chemicals) and patio furniture and have always received outstanding service. The staff their care about their customers and it shows and the prices are very competitive. Would highly recommend them they have won my business! Don D 

AJ H.'s profile image
AJ H. 
rating
14 years ago

great place to buy holiday decorations. Outstanding selection. 

Sheri S.'s profile image
Sheri S. 
rating
14 years ago

LOVE American Sale! We have gotten 2 pools and all the chemicals from this store. The staff is more then courteous and extremely helpful! We also bought a patio set and OMG! It is beautiful and well put to use! The first pool we bought was put to so much use that about 4 yrs later we decided to just get another one. ALL of our friends are always over EVERY summer for bbq's. Thanks to American Sale, we were able to get everything we wanted to entertain our friends. We are going to stay loyal customers forever. If we... read more

M J.'s profile image
M J. 
rating
16 years ago

Tis the season. I finally decided to break down and buy a new Christmas tree. It will be hard to part with my charlie brown 4ft tree but the time has come it is tired. This place has a big assortment to choose from plus with the discounts being offered had to go. I finally chose a 7.5 ft pre-lit with LED lights. Also purchased a bunch of new ornaments, Very nice. This place has everything for each season at pretty good prices. Selection of pool tables, spas, outdoor furniture and pools. Good business 

Greg L.'s profile image
Greg L. 
rating
17 years ago

Pools, pools, pools. Then throw in some pool tables, hot tubs, grills, firepits, holiday decorations out the wazoo around the holidays and one store with more cool things than you can shake a stick at for the home, and yard, and this is what you come up with. I love their store when things are on sale as they can be a wee bit pricey, but when it comes to purchasing an above ground pool, this is the place. Don't fall for the old "steel pools are the only way to go malarkey". These guys have the leading edge of products in... read more

Hey Y.'s profile image
Hey Y. 
rating
3 weeks ago

Theresa was very helpful picking out our 1st artificial tree. That'a where our happy experience ended. When we started putting the tree up. Only half of it lit up. So we called America Sale. We were told to return it to the warehouse, and they had 4 in stock. And would exchange it for a new one. So we took our 1st tree apart, and put it back in the box. Got to the warehouse, they didn't have any to give us. Called American Sale where we bought it. They were sorry. A shipment was due in 4 days. Come to the store , and excha... read more

Business response:

Thank you for your feedback. We’re glad Theresa was helpful during your initial visit, but we’re very sorry for the frustration you experienced with the tree afterward. We understand how frustrating multiple issues and exchanges can be. While we’re glad our team was able to provide replacements, this is not the experience we strive for. Your comments have been shared with our management team, and we appreciate you bringing this to our attention. 

Mary D.'s profile image
Mary D. 
rating
2 months ago

My items never arrived. When I contacted American Sale to inform them, I received a very rude reply. Horrible customer service. I never received my items, and I never received a refund. I will never purchase anything from this company again. I should have read the reviews. 

Business response:

Hello, thank you for your feedback. This is certainly not the level of service we aim to provide. After looking into your order further and speaking with our customer service team, we have reviewed your order and the delivery details carefully. According to our records, your order was placed on December 1st and was delivered by FedEx on December 10th. The tracking information confirms successful delivery, and a delivery photo was provided at that time. Your inquiry to our customer service was received 16 days after your de... read more

Frequently asked questions about American Sale - Orland Park

How is American Sale - Orland Park rated?

American Sale - Orland Park has a 4.3 star rating with 1,779 reviews. 

When is American Sale - Orland Park open?

American Sale - Orland Park is open now. It will close at 6:00 p.m.