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Animal Care Hospital of Walnut Creek

4.7

About this business

Location details

130 La Casa Via, Suite 103A, Walnut Creek, CA, 94598, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun9:00 a.m. to 7:30 p.m.
4.7462 reviews
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Myra V.'s profile image
Myra V. 
rating
4 years ago

I've been to a few different veterinary care hospitals before, but the staff at Animal Care Hospital are hands down the most attentive, kind, and thorough. Not only did they take great care of my pup (I've never seen her tail wagging AFTER picking her up from the vet!), but they were also really quick to respond to my inquiries and questions before the appointment AND after I left. I HIGHLY recommend if you're looking for veterinary care. 

Business response:

Hello Myra, We were delighted to be able to see your pup, she was behaving so well when treatment was being done! We hope she enjoyed the time with our team as we sure did. I'll be sure to let our team know of these wonderful praises, have a wonderful day. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek 

Raul Z.'s profile image
Raul Z. 
rating
4 years ago

I really had a great experience with this practice, and will continue to drive out of my way to take my pets here. Since the pandemic, it has really been hard to get appointments with a couple days. I guess that has to say a lot of the business in pet care. Nevertheless, I was very desperate to get my aging pet for a visit as she was suffering really badly from the colder temperature that past winter. I called up hoping to get an appointment, and explained my situation. Thankfully, they were able to get me in the same da... read more

Business response:

Hello Raul, We are thrilled of your experience with us here at ACH. We are definitely trying our best to provide quality care for our surrounding neighborhood. It's experiences like these from our clients that make our hard work all worth it. Thank you for making the trek out here and we hope Tiny has been doing well. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek 

Kayla W.'s profile image
Kayla W. 
rating
4 years ago

If I could give this place a 10 star I would.. ABSOLUTELY the best/ most knowledgeable people around in the veterinary field. Completely understand and work with ALL patients, and do so with a smile. The biggest shoutout to Christine and Fernando for being so beyond helpful and treating us like family. Absolutely love these people, and beyond grateful for the tremendous amount of help. Came to Walnut Creek all the way from Richmond, and will continue doing so HAPPILY 

Janet G.'s profile image
Janet G. 
rating
4 years ago

minutes ago NEW I was desperately looking for a veterinary clinic that would do medical grooming My pet banana ( 10 months old) was rescued and had been abused as a puppy She has really bad anxiety and gets nervous and aggressive towards everybody We couldn't get her groomed due to her agressivenes ( even though she's really tiny, barely 9lbs ) she starts growling and barking and shaking uncontrollably when strangers come near her She's the sweetest little puppy at home but all her trauma requires a lot of work and lots of l... read more

Business response:

Hello Janet, We are so happy to hear such a positive experience towards Banana's visit! We made sure to give her extra love given her traumatic past. Our team definitely works very hard and diligently making sure all of our clients that come through our doors feel like they have found their "home" hospital. I'll be sure to pass on all the praise to our wonderful team! Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek 

Elliott L.'s profile image
Elliott L. 
rating
4 years ago

Very organized and thorough. Great place to bring year animals (dogs) for both critical emergency as well as normal care. 

Business response:

Hello Elliott, Thank you so much for your review, it means a lot to our team when we see our clients express how their visits went here at ACH. Have a wonderful one. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek 

Natasha H.'s profile image
Natasha H. 
rating
4 years ago

Dr Nakamura and her staff go above and beyond to care for their patients. They gave me months I didn't think I'd get with my sweet Georgia. The medication they prescribed her helped her to be able to walk and be herself for several months after I thought she was beyond help. And when it was time to say goodbye, they were amazing. They were respectful, sympathetic and understanding. There is not doubt that the team at ACH care deeply for their patients. They are affordable, mindful of your budget, and above all else, kind and... read more

Business response:

Hello Natasha, Thank you so much for leaving us a generous review. We are glad to be able to provide care for Georgia during the time she had with us here at ACH. Our sincere condolence to you and your family during this time. Georgia had such a wonderful life full of love with her fur mommy. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek 

Heidi D.'s profile image
Heidi D. 
rating
4 years ago

There aren't enough great, amazing, and awe-inspiring things to say about my experience over the past year with Animal Care Hospital of Walnut Creek, and their care for my three dogs. I discovered them online in the Summer of 2021, after moving to Walnut Creek, from Berkeley 6 months prior. My 16 year old Cocker Spaniel, Andy, was starting to decline in his health, and i was introduced to Dr. Nakamura after making an appointment to help Andy, who had 5 developing plumb-sized fatty lumps on his belly that needed to come off a... read more

Business response:

Hello Heidi, Thank you for such a heartfelt review of our practice. You've definitely became part of the family and have bonded with some of our staff. It was always a pleasure seeing you; Christine loved the flowers you had dropped off. It is never easy loosing a fur child but with time you will be reminded of all the awesome memories they have brought into your life. Give hugs to Emma & Radley for us! Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek 

Suzanne T.'s profile image
Suzanne T. 
rating
4 years ago

I am thankful for the warmth, compassion and kindness the team of professionals at Animal care hospital showed to our beloved Neo and my family. Christine at the front desk was godsend, she genuinely listened, was patient and caring. She is a wonderful human being and I thought how lucky for our furry animals to have such a loving place to get help and medical treatment. You make such a difference in this world! Thank you! 

Business response:

Hello Suzanne, Thank you so much for leaving such a kind review. Everyone here prides ourselves for the amount of care and compassion we amplify to our clients and furry patients. We all wish you & your family well. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek 

Ally S.'s profile image
Ally S. 
rating
4 years ago

My dog, Leo, was overdue for his teeth cleaned. I reached out to ACH after my local vet quoted me an enormous amount over my budget. They were also booked three months out. ACH provided me with a free quote instantly. It was a fraction of my local vet's price. They could also see us the following weekend, so we signed up! ACH is a 30-minute drive. They allowed me to stay in the room with Leo. At my local vet, the staff retrieved him while I waited in the car and could only speak with them by phone. ACH gave us a detailed int... read more

Business response:

Hello Ally, We were so happy to have Leo establish his care here. Thank you for trusting us through the process of his medical care. We really appreciate you making the trek out to us, despite the distance Leo definitely received exceptional care. Take care and we will see Leo next time. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek 

Frequently asked questions about Animal Care Hospital of Walnut Creek

How is Animal Care Hospital of Walnut Creek rated?

Animal Care Hospital of Walnut Creek has a 4.7 star rating with 462 reviews. 

When is Animal Care Hospital of Walnut Creek open?

Animal Care Hospital of Walnut Creek is closed now. It will open at 9:00 a.m.