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130 La Casa Via, Suite 103A, Walnut Creek, CA, 94598, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 9:00 a.m. to 7:30 p.m. |
I really had a great experience with this practice, and will continue to drive out of my way to take my pets here. Since the pandemic, it has really been hard to get appointments with a couple days. I guess that has to say a lot of the business in pet care. Nevertheless, I was very desperate to get my aging pet for a visit as she was suffering really badly from the colder temperature that past winter. I called up hoping to get an appointment, and explained my situation. Thankfully, they were able to get me in the same da... read more
Business response:
Hello Raul, We are thrilled of your experience with us here at ACH. We are definitely trying our best to provide quality care for our surrounding neighborhood. It's experiences like these from our clients that make our hard work all worth it. Thank you for making the trek out here and we hope Tiny has been doing well. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
If I could give this place a 10 star I would.. ABSOLUTELY the best/ most knowledgeable people around in the veterinary field. Completely understand and work with ALL patients, and do so with a smile. The biggest shoutout to Christine and Fernando for being so beyond helpful and treating us like family. Absolutely love these people, and beyond grateful for the tremendous amount of help. Came to Walnut Creek all the way from Richmond, and will continue doing so HAPPILY
Very organized and thorough. Great place to bring year animals (dogs) for both critical emergency as well as normal care.
Business response:
Hello Elliott, Thank you so much for your review, it means a lot to our team when we see our clients express how their visits went here at ACH. Have a wonderful one. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
Dr Nakamura and her staff go above and beyond to care for their patients. They gave me months I didn't think I'd get with my sweet Georgia. The medication they prescribed her helped her to be able to walk and be herself for several months after I thought she was beyond help. And when it was time to say goodbye, they were amazing. They were respectful, sympathetic and understanding. There is not doubt that the team at ACH care deeply for their patients. They are affordable, mindful of your budget, and above all else, kind and... read more
Business response:
Hello Natasha, Thank you so much for leaving us a generous review. We are glad to be able to provide care for Georgia during the time she had with us here at ACH. Our sincere condolence to you and your family during this time. Georgia had such a wonderful life full of love with her fur mommy. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
There aren't enough great, amazing, and awe-inspiring things to say about my experience over the past year with Animal Care Hospital of Walnut Creek, and their care for my three dogs. I discovered them online in the Summer of 2021, after moving to Walnut Creek, from Berkeley 6 months prior. My 16 year old Cocker Spaniel, Andy, was starting to decline in his health, and i was introduced to Dr. Nakamura after making an appointment to help Andy, who had 5 developing plumb-sized fatty lumps on his belly that needed to come off a... read more
Business response:
Hello Heidi, Thank you for such a heartfelt review of our practice. You've definitely became part of the family and have bonded with some of our staff. It was always a pleasure seeing you; Christine loved the flowers you had dropped off. It is never easy loosing a fur child but with time you will be reminded of all the awesome memories they have brought into your life. Give hugs to Emma & Radley for us! Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
I am thankful for the warmth, compassion and kindness the team of professionals at Animal care hospital showed to our beloved Neo and my family. Christine at the front desk was godsend, she genuinely listened, was patient and caring. She is a wonderful human being and I thought how lucky for our furry animals to have such a loving place to get help and medical treatment. You make such a difference in this world! Thank you!
Business response:
Hello Suzanne, Thank you so much for leaving such a kind review. Everyone here prides ourselves for the amount of care and compassion we amplify to our clients and furry patients. We all wish you & your family well. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
My dog, Leo, was overdue for his teeth cleaned. I reached out to ACH after my local vet quoted me an enormous amount over my budget. They were also booked three months out. ACH provided me with a free quote instantly. It was a fraction of my local vet's price. They could also see us the following weekend, so we signed up! ACH is a 30-minute drive. They allowed me to stay in the room with Leo. At my local vet, the staff retrieved him while I waited in the car and could only speak with them by phone. ACH gave us a detailed int... read more
Business response:
Hello Ally, We were so happy to have Leo establish his care here. Thank you for trusting us through the process of his medical care. We really appreciate you making the trek out to us, despite the distance Leo definitely received exceptional care. Take care and we will see Leo next time. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
My Golden Retriever is 16 years old and doing great. In the past I took her to a regular vet and over time the price tag was unsustainable. A month ago I found a growth on her lower eye lid. It was creating a lot of irritation and I wanted to have it removed in a non-invasive way. Her vet told me the only way they would remove it was to cut it out. I had already decided I wanted to have it frozen off. They gave me some referrals - and again, the costs quoted were ridiculous. I did a Google search and found Animal Care Hospit... read more
Business response:
Hello Diane, We are so glad to have you established with us. I know schedules were conflicting for awhile but am glad you got the necessary care for Bella. We definitely pride our team for the hard work we provide to the community and it warms our heart to see reviews like these. It's always the little things that make our day, thank you again for your review! Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
I cannot express enough gratitude for the service I received today. My kitten Salem started developing some sort of eye infection, I think conjunctivitis, so I scheduled an appointment and they were able to see me the next day. My kitten is already doing so much better after his first eye drop treatment that I gave him. All of last night he was messing with his eye, he was visibly upset and uncomfortable, and just wasn't his usual self. He is now running around and playing. It seems like one drop cured the entire thing based... read more
Business response:
Hello Dina, We are so happy to hear that Salem is doing much better since his visit along with the help of those eye drops. Thank you for the kind review, we definitely pride ourselves of the care and attention we provide to our Clients & Furry patients. We hope Salem continues to grow into the sweet boy he is. Have a wonderful rest of your week. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
Animal Care Hospital of Walnut Creek has a 4.7 star rating with 355 reviews.
Animal Care Hospital of Walnut Creek is open now. It will close at 7:30 p.m.