This profile has been claimed by the business owner or representative.
Animal Care Hospital of Walnut Creek
- Veterinarians
- Walnut Creek, CA
About this business
Location details
130 La Casa Via, Suite 103A, Walnut Creek, CA, 94598, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 9:00 a.m. to 7:30 p.m. |
Christina helped me get an appt for 4 puppies. This may sound like no big deal but this was the 3rd place I called. She was so kind and thorough. I will be brining my other dogs to the Animal Care Hospital of Walnut Creek!
Business response:
Hello Lynn, We are so happy to hear that you've had such a pleasant experience here at Animal Care Hospital of Walnut Creek. This is what brings us so much comfort and joy to know our clients feel this way about the care they receive from us. We look forward to providing care for all four of your puppies! Thank you again for sharing your experience with us. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
Excellent and friendly customer service from the entire staff here. It was a smooth and fairly quick first experience with my kitten who had tapeworms. The check in/check out was fast and easy. I called around to other places in the Oakland area and they expected me to wait up to 4 hours to be seen. A bonus to this great place is affordable prices. They don't try to charge you extra or tag along any hidden fees. The initial assessment was only $29! My bill was less than $100 which is greatly appreciated during this time of... read more
Business response:
Hello Maria, We are so happy to hear that you've had such a pleasant experience here at Animal Care Hospital of Walnut Creek. We definitely try to make care for all furry patients fairly competitive and affordable for the surrounding areas. This is what brings us so much comfort and joy to know our clients feel this way about the care they receive from us. Thank you again for sharing your experience with us. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
I had such a positive experience with Animal Care Hospital of Walnut Creek today. I had an emergency need for my senior dog and was extremely upset and worried. I called three emergency hospitals in the area, all of which turned me away or told me I would need to wait up to six hours. I called ACH basically sobbing and Christine told me to drop what I was doing and come in immediately. They simply made time for me because I was in desperate need and they care about animals that much. Throughout the appointment I was checked ... read more
Business response:
Hello Annie, We are so happy to hear that you've had such a pleasant experience here at Animal Care Hospital of Walnut Creek. We strive to be transparent and make our clients feel like they are apart of the family. This is what brings us so much comfort and joy to know our clients feel this way about the care they receive from us. Thank you again for sharing your experience with us. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
My fur baby, Mocha, was due for an annual exam checkup, which was only $29! This place is following protocols due to the Variant virus, so you are not allowed in with your pet, but no worries because the staff was so caring and took very good care of my Mocha. Veterinarian- Dr. Garg came out to the parking lot to meet me and gave me so much knowledge/advice about Mocha's health that I will take into consideration! Thank you so much to Tyler and Dr. Garg for being so wonderful to Mocha!
Business response:
Hello Nerissa, Thank you for the kind praises with Dr. Garg and our team the day you visited back in August. Hopefully Mocha has been doing good since that visit? We wish you a wonderful weekend and will definitely pass the positive review to our entire team. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek
We are so thrilled to finally find a veterinary hospital that goes above and beyond to make your pet's experience and your experience is beyond wonderful. Our cat, Booty has diabetes and is having all sorts of issues. Dr. Nakamura and the staff have made Booty so comfortable each visit. This was not true at our last vet, he was always terrified. Booty actually responds so well to the staff. I would highly recommend ACH to anyone looking for a veterinary clinic and especially Dr. Nakamura. Her love of animals shines th... read more
I was hesitant to bring my puppy to any veterinarian because I didn't want to be taken advantage of when billed for my lack of knowledge in pet health but there is nothing to worry about here. The staff here will take great care of you and your pet, I left definitely feeling secure that my pup was okay and that I didn't over pay for anything. Don't hesitate to check it out!
Business response:
Hello Leah, We are so happy to have you trust us with the care of Duke. We hope he is on his road to recovery. He is such a sweetheart to be around. Kindly, Merlinda Yu Senior Manager ACH of Walnut Creek
I went by just to get my new 2 week kitten checked on because she seemed to be eating less and when I got there they were so hospitable and kind. Christine was also helpful with information on how to take care of my kitty best being since this is my first pet. This place is just great I highly recommend!
Business response:
Hello Tipper, We are so happy to be able to help your kitten recover. Thank you for the kind words for our customer service supervisor Christine. We will continue to strive to provide excellent service and transparency to our clients and fur clients. Kindly, Merlinda Yu Senior Manager ACH of Walnut Creek
I've known Dr Nakamura for quite sometime. She did the surgery to my 12 year old mix terrier (Poochie) for a benign lipoma (fat tumor) two months ago on her left rear thigh, benign tonsil polyp & extract two upper teeth. I'm so grateful to her and all the staff. Poochie is back to normal. Thank you so much...
Business response:
Hello Eric, We are so happy to hear that Poochie is doing better. Thank you for trusting in us and providing such loyalty to Dr. Nakamura and her team. Kindly, Merlinda Yu Senior Manager ACH of Walnut Creek
The staff here is nothing short of awesome! I am so happy that my dog and I found this gem. The office space was very clean and welcoming, Dr. Nakamura was very informative and definitely exceeded my expectations.
Business response:
Hello Lady, Thank you for such kind words, we will pass this along to Dr. Nakamura and our team! We are very happy to hear we've performed passed your expectations. Feel free to give us a call if you were to have any other questions or concerns for your pup. Kindly, Merlinda Yu Senior Manager ACH of Walnut Creek
Frequently asked questions about Animal Care Hospital of Walnut Creek
How is Animal Care Hospital of Walnut Creek rated?
Animal Care Hospital of Walnut Creek has a 4.7 star rating with 416 reviews.
When is Animal Care Hospital of Walnut Creek open?
Animal Care Hospital of Walnut Creek is closed now. It will open at 9:00 a.m.