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Animal Care Hospital of Walnut Creek

4.7

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Location details

130 La Casa Via, Suite 103A, Walnut Creek, CA, 94598, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun9:00 a.m. to 7:30 p.m.
4.7416 reviews
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Darron R.'s profile image
Darron R. 
rating
4 years ago

I can not say enough positive things. This place is built on love and care. The 5 star ratings that you are seeing here are real. It is my believe that Animal Care Hospital of Walnut Creek saved my pet's life. When I took my pet, Roxie, an 11 year old Pitt Bull mix, in about three weeks ago she was injured, becoming lethargic and depressed. I was emotional and it was obvious that Roxie needed immediate medical care. Most other places (including her now former regular vet), despite her illness and my concern would not or co... read more

Business response:

Hello Darron, We are at a loss of words. To see our hard work and dedication to our clients and their precious baby recover is the utmost importance to us here at ACHWC. Especially the transparency and the calmness coming from our team of wonderfully trained Receptionists, Technicians, Managers along with Dr. Nakamura. We truly appreciate the special delivery you had sent us on behalf of Roxie's spunky self. The sugary sweets was greatly appreciated as we had needed that little midday pick me up. We cannot wait to be Roxie... read more

Thomas C.'s profile image
Thomas C. 
rating
4 years ago

Yo! This spot is legit. It was my first time here and all the staff were so welcoming and attentive to my dog, BB. It was like they were already familiar with BB and treated her like their own family. I was able to schedule an appointment and that made the process smooth and quick. I came in to tend a wound on my dogs paw that happened accidentally while going on a stroll. Xenia the nurse was great with making sure BB's vitals were in good condition and the Vet was attentive with her care giving and gave me guidance on how... read more

Business response:

Hello Thomas, We are so happy to hear of the progress with BB! She was such a sweetheart. We hope those pesky little foxtails are out of the way when you take BB out. Have a wonderful week! Kindly, Merlinda Yu Senior Manager ACH of Walnut Creek 

Rick M.'s profile image
Rick M. 
rating
4 years ago

First visit. Got an appointment right away. Wasn't able to get an appt for 2 weeks at our regular vet. Wore mask inside and was able to go in with my dog. Staff are all friendly and professional. Dr. Nakamura and techs explained the diagnosis, treatment and quote. Extremely happy with the service. My dog feels much better already! We'll be going there from now on!!! 

Business response:

Hello Rick, We are so happy to hear that you've had such a pleasant experience here at Animal Care Hospital of Walnut Creek. We definitely try to make care for all furry patients fairly competitive and affordable for the surrounding areas. This is what brings us so much comfort and joy to know our clients feel this way about the care they receive from us. Thank you again for sharing your experience with us. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek 

Rachel S.'s profile image
Rachel S. 
rating
4 years ago

After some not so great experiences at the vet I'd been going to near my house, I was looking around online for a new vet for my 2 year old pit bull . Last night I realized his glands were very swollen, so I contacted ACH of WC this morning and explained what was going on. They were able to get us in same day, and were so great with my dog! Dr Nakamura listened to my concerns, and really took the time to go over everything with me. We will get results back soon and hoping the best for my pup! I'm confident his care is i... read more

Steven S.'s profile image
Steven S. 
rating
4 years ago

My cat was recently seen for a big lump on her chin. I was able to book an appointment the same day - other hospitals didn't have availability for at least 3 weeks. Dr. Nakamura was very kind and gentle during my cats physical exam and the entire staff was super welcoming! My cat is all better now and I will definitely be coming back if any of my pets need some TLC! 

Business response:

Hello Steven, We are so happy to hear that your cat was well taken care of by Dr. Nakamura and our team of wonderful technicians. We look forward to future visits with your fur baby for preventative care :) Have a lovely week! Kindly, Merlinda Yu Senior Manager ACH of Walnut Creek 

Julie M.'s profile image
Julie M. 
rating
4 years ago

When one of my dogs got sick, our usual vet didn't have time for us. The email for the emergency vet hospital was taking too long to help us. A friend recommended I call Animal Care Hospital, which is right next to John Muir Hospital. I called and they were so nice. They had time for us and we're so good with my little guy. Their prices are far more reasonable than the last vet we saw. Thank you, ACH! 

Business response:

Hello Julie, Thank you so much for the kind praise. Our staff goes above and beyond just to make sure your fur babies get the best care. Have a wonderful day! Kindly, Merlinda Yu Senior Manager ACH of Walnut Creek 

Katrina C.'s profile image
Katrina C. 
rating
4 years ago

Dr. Nakamura is so caring! They squeezed me in on a Sunday when my cat had a severe UTI. She took her time going 9ver all the options. Two weeks after our appointment, the UTI came back and it took one email and under an hour i had another prescription for him. Absolutely recommend Dr. Nakamura for all your fur babies! 

Business response:

Hello Katrina, We are so happy to hear that you've had such a pleasant experience here at Animal Care Hospital of Walnut Creek. We definitely try to make care for all furry patients fairly competitive and affordable for the surrounding areas. This is what brings us so much comfort and joy to know our clients feel this way about the care they receive from us. Thank you again for sharing your experience with us. Kindly, Merlinda Y. Senior Manager ACH of Walnut Creek 

Su T.'s profile image
Su T. 
rating
4 years ago

This clinic is absolutely amazing. I had a feral cat with a debilitating oral condition that needed care immediately. We couldn't find an appointment anywhere in Contra Costa for 2 weeks. Emergency clinic prices were out if the question. A random google search and we found this God send of a place. They took our call at 8pm and offered us an appt the following morning!!! I couldn't believe it. The sweet feral cat received excellent care. Christine, the AMAZING office manager, was informative, helpful, reassuring, and comfor... read more

Business response:

Hello Su, Thank you for your beautiful review & praise. We work diligently to make sure all our patients and pet parents leave informed and comforted with the care their babies received. Have a wonderful week! Kindly, Merlinda Yu Senior Manager ACH of Walnut Creek 

Shana S.'s profile image
Shana S. 
rating
4 years ago

Leading into a holiday weekend, we noticed that our puppy was excessively drooling. I called our regular vet and they weren't able to see him for days, same with many local vets I reached out to. But fortunately I called Animal Care of WC and they let us bring him right in. When we got there, the entire team was super friendly and knowledgeable. I am so thankful they have an urgent care center. They insured us that our puppy had a tooth coming in and he was totally healthy. I would recommend this place for sure! Thank you! 

Business response:

Hello Shana, We were so happy to have met you and Cooper that day of your visit. We hope to be seeing Cooper around. Feel free to stop by for a visit aside from vet cares :) Think of us as your friendly neighbors. Kindly, Merlinda Yu Senior Manager ACH of Walnut Creek 

Frequently asked questions about Animal Care Hospital of Walnut Creek

How is Animal Care Hospital of Walnut Creek rated?

Animal Care Hospital of Walnut Creek has a 4.7 star rating with 416 reviews. 

When is Animal Care Hospital of Walnut Creek open?

Animal Care Hospital of Walnut Creek is closed now. It will open at 9:00 a.m.