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ARW Home
- Home & Rental Insurance
- Boca Raton, FL
About this business
Why Choose ARW Home? Being a homeowner may already be expensive and unpredicted breakdowns can be very costly. ARW Home, formerly known as American Residential Warranty, protects what your home insurance does not. With a home warranty plan, you are covered in the event of major system and appliance failures for a fraction of the average repair cost. Protect your home and budget from the unexpected while enjoying the convenience and peace-of-mind of using our trustworthy network of pre-screened technicians. We serve hundred... read more
Location details
901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States
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American residential warranty will not stop calling nor emailing. They say you MUST cancel in writing ONLY. With my account number, I sent to the address required, twice canceling service. I also reached out through website email address, twice to cancel account. They are playing games, probably throwing letters away and kept charging. Even a third party company is calling asking me to join back up. I did not update card info because I canceled account by letter TWICE . Sent letter in May and in June of *********************... read more
If I could give no stars and write this review I would have. This company is terrible! I have paid for their top plan for over a year ($70.71). My A/C isn't working properly so I called in a claim. ******* ************* came out and stated that I had a freon leak. This company denied my claim stating that my plan foes not cover freon leaks. When I first inquired about coverage a year ago I was told that their top plan covers everything. Now I'm being told that I don't have an additional plan that covers freon leaks. The cust... read more
I hope the *** of American Residential Warranty sees this. If I could give ARW 0 stars I would. This company is a scam. I'm just glad I didn't have years under my belt paying them before I found out their scandalous ways. To make a long story short, the first and only claim I've submitted with said company was a total disaster. Their partnered contractor didn't do anything but tell us the part required for repair was discontinued. According to ARW's FALSE advertising, if it can't be repaired it can be replaced. This company ... read more
Glad I read the reviews BEFORE I bought the coverage! For all the people who wrote reviews, I thank you! I'm sorry for your bad experience, but I appreciate your candid reviews. It totally changed my mind about purchasing coverage. I spoke with ****** who was very nice and pretty informative. He returned my call in a timely fashion but he was unable to answer fully several questions I had about coverage, but had to research answers to other questions, which seemed simple to me at the time of asking. Upon calling me back I as... read more
American Residential Warranty is the most untrustful, dishonest company that Ive ever had to deal with. Please do not give this company your business. there commercials are not true its never a one-day service. 95% of the *****, Ive had to find my own provider. customer service is rude. the first thing they want is their payment deductible. I have the main sewer line protection however I needed to use it and the plumbing company that I use stated that there is no company in this world that anyone can have their main sewer li... read more
DO NOT PURCHASE! I placed a claim for gas stove because of gas smell. The gas company came and disconnected for safety reasons (gas leak). Tech came and diagnosed as not repairable. 30 DAYS LATER, ARW refuses to cover because stove was disconnected. I explained it was done by gas company for safety but still refuse.I ***** been a customer for over 10 years,this is my first claim. Claim# ******** placed May 28,2022.
Run!, Run! and stay away from ARW Home warranty. I bought their service paid them in full, and made my 1st claim 8 months later. It was a horrible experience of wasted time, multiple phone calls, and no service was ever provided. Each time I called they indicated someone would call or be in contact with me, no one ever called. However they took my $55 service fee the 1st day I made the claim. I contacted them from May 12th -May 31st with no help other than that someone will be assigned to you and will call you. ARW said that... read more
The worst company we have ever dealt with. June 2 2022, reported to American Residential Warranty (ARW) our dishwasher was broken. June 6 received call from Fosters Appliance Repair who set up appointment for June 8, 2022 Fosters Appliance said they would send report to ARW. Service #******* We called both Fosters and ARW several times and have received various answers to issues with the dishwasher and someone will call us. As of the writing of this report we have not received answer to our repair.k We cancelled our agreemen... read more
Poor, poor service. I was with them for a period of two years. Filed my first claim for plumbing issues on 05/27/22. A plumber from a local company came out 4 days later. Started off good. After that visit i was told that he will submit his findings to the company. Again theres was May 27. Now its June 21st and I still have not heard anything back from ARW. I called and I was told my claim was denied due to them not covering the faucet. Now a claim denied, not happy about that but whatever. But I had to call them after not h... read more
Frequently asked questions about ARW Home
How is ARW Home rated?
ARW Home has a 3.4 star rating with 2,444 reviews.
When is ARW Home open?
ARW Home is open now. It is open 24/7.