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Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
About Us Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what were all about: neighbors taking care of neighbors and doing it the easy way. We are your Portland ME Honda Dealer and the premier dealership for Used Cars in Maine. Berlin City Honda has great deals on new Honda and used Honda cars and SUVs. Our easy programs give you Peace of Mind you won't get anywhere else. We pr... read more
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Our shopping and buying experience was very pleasant at..." Our shopping and buying experience was very pleasant at Berlin City Motors in South Portland, Maine. We enjoyed working with Melissa Hatch. She was very knowledgeable about the CRV and answered all our questions easily and without any pressure. The process was smooth and enjoyable.
Business response:
jkray2@myfairpoint.net The feedback from our customer is priceless. We enjoy hearing about great service provided by our Associates at Berlin City. We use the information from our customers to build a better way of doing business, like building a better mouse trap. Thanks for letting us know how we did while you were here. Mel is a tremendous part of the Team. You couldn’t have had a better person helping with your purchase. Enjoy your Honda. Michael McPherson – Director Customer Relations
"Berlin City did not live up to their philosophy of..." Berlin City did not live up to their philosophy of keeping it simple. We spent four hours working to a deal. Their orignal "Best Offer" was insulting at best. We did purchase the vehicle. However, I still do not believe it was the best deal they could have given us. The salesman Robert was great. I also appreciate the time that the General Manager, Adil, took with us. However, the deal offered through the Sales Manager or Assistant General Manager Chris was horrible and... read more
"Steven Gendron was the ultimate professional in showing..." Steven Gendron was the ultimate professional in showing us the 2009 CRV. Initially we were looking for a used van and he was keeping an eye out for us. When we changed our minds to purchase a new CRV, he held the specific CRV we wanted until we could make it into the showroom. Even though we already have a 2007 CRV, he explained the features of the new 2009 CRV very well and went with us on the test drive.
"I had been debating on whether or not to trade my '97..." I had been debating on whether or not to trade my '97 Blazer in for weeks and Melissa was not only available, but informative and went out of her way to help me make a decision right for me. I traded, having missed Cash for Clunkers, and they worked with me, going above and beyond. Unfortunately, my first choice ended up not being the best and Melissa immediately got working on another option for me. The entire team made it happen and I am MORE than pleased with the ... read more
Business response:
MRanger, Thanks for letting us know how your experience was. It’s very important to understand the service we provide. We work very hard to make sure that our valuable customers get the respect they deserve when spending a lot of money. Mel is such a hard worker. Everyone enjoys the time she spends with them and the information she provides while deciding to purchase a car. Thank you for your business, Berlin City appreciates the confidence you placed in us. Michael McPherson- Director Customer Relations
"I wanted to buy a new car that was fuel efficiant and..." I wanted to buy a new car that was fuel efficiant and safe. I tried both the Fit and the Insight by Honda, and njoyed the Fit for its roomy interior and look. Joe was very patiant with me and my boyfriend (this was my very first brand-new car). There was no pressure from him, and he answered any questions truthfully and had a knowledge of both cars. I am still enjoying my new Fit very much!!!
"We had a great experience with Berlin City in So...." We had a great experience with Berlin City in So. Portland, ME. All very nice people, the salesman and finance guy were great to work with. We travelled an hour to go here even though there is a Honda dealer 15 minutes away because we are not fond of Lee and how we were treated by them for the last six years. We would highly reccommend Berlin City to anyone looking for a car.
"When I heard about the CARS program I decided that I..." When I heard about the CARS program I decided that I could possibly afford a new car. I began my search by researching vehicles online. I picked out 3 different cars that would fit my needs and then started to check online for dealers in my area that had these cars. Berlin City very quickly replied to my email. Although the cost of the Fit was a little more than I had originally wanted to pay, Jerel's response to my email stating how much I hoped to pay was quick, inf... read more
Business response:
Dear deborahranks, Thank you for taking the time to tell us about your experience while visiting our store. Your honest feedback is a valuable part of our business practices. We learn so much from our customers. I know that Jerel enjoys hearing from his customers and I will forward your comments to him. Thank you for shopping Berlin City and enjoy your Fit. Michael McPherson, Director Customer Relations
"Melissa Hatch went the extra mile to ensure I got the car..." Melissa Hatch went the extra mile to ensure I got the car I wanted at a reasonable price. She was friendly, efficient and made my first-time buying experience one I would recommend to others. Also, as a woman, I appreciated a women salesperson since there are so few in the business. She took care of me and I would go back again in a second!
Business response:
Dear writergirlkah, I want to thank you for shopping our store. Your feedback on Melissa is greatly appreciated. She is an extremely valuable member of the Team here at Berlin City. The dealership appreciates the opportunity to earn your business. Enjoy that new car and good luck. Michael McPherson - Director Customer Relations
"I went to Berlin City hoping to test drive a few cars and..." I went to Berlin City hoping to test drive a few cars and figure out a good fit for myself. I am a woman, and just assume that a car salesman will try and "push" me around and not take me seriously. The complete opposite happened at Berlin City. I sat down with Mike and instantly felt comfortable with him. He was very funny, yet realistic. He made the whole procedure very enjoyable. I actually spent a whole day there and ended up walking away with the perfect car... read more
Business response:
Dear amandajade11, I want to thank you for shopping our store. Mike Brown has one of those easy going personalities that just places people at ease. He works with his customers to find the right fit for that new car. He’s more concerned with the service side of the customer relationship than the sale. Know how much Berlin City appreciates the confidence you have placed in us. All the best. Michael McPherson - Director Customer Relations
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.9 star rating with 3,928 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is open now. It will close at 7:00 p.m.