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Berlin City Honda of Portland

4.9

About this business

About Us Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what were all about: neighbors taking care of neighbors and doing it the easy way. We are your Portland ME Honda Dealer and the premier dealership for Used Cars in Maine. Berlin City Honda has great deals on new Honda and used Honda cars and SUVs. Our easy programs give you Peace of Mind you won't get anywhere else. We pr... read more

Location details

255 Maine Mall Rd, South Portland, ME, 04106, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,928 reviews
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sfreeman196's profile image
sfreeman196 
15 years ago

"It was a pleasure to work with your company and Mr...." It was a pleasure to work with your company and Mr. Hastey in particular. He was incredibly responsive and very professional. He listened to our needs and desired and delivered an exceptional product. By going the extra step to have the car delivered, he sealed the deal where other dealerships had failed us. 

Business response:

Dear sfreeman196, Congratulations on your new Honda Fit! I'm glad to hear that Adam Hastey treated you well and that you enjoyed the buying experience. Purchasing a new vehicle, especially through our internet department, should be a positive, stress free practice and leaves you with a satisfied feeling. I'm excited that our team pulled it together for you. Thank you for the opportunity to earn your business. Enjoy the many miles in the Fit. Michael McPherson-Director Customer Relations 

kacarle's profile image
15 years ago

"I leased our Honda Pilot 3 years ago and when the lease..." I leased our Honda Pilot 3 years ago and when the lease came up, my husband and I casually drove over to the dealership one day to look at our options. We met Melissa right away and she was fantastic. We decided to purchase our Pilot and Melissa walked us through each step, even calling me with reminders. (Being a new mother and lack of sleep due to it, I really appreciated it!) Melissa is one of the many excellent employees at Berlin City Honda. Everyone we have m... read more

Business response:

kacarle, Thank you for your comments about your recent experience at Berlin City Honda. It’s enjoyable to hear from our customers, especially from long-time, cherished customers such as you - when our team has provided the outstanding service we strive for with every client. I will pass along your kind words with my congratulations to Melissa and the entire staff. Thanks again for your comments, and thank you for your business. Michael McPherson, Customer Relations 

randallwadethomas's profile image
randallwadethomas 
15 years ago

"Keith was great. His demeanor and personality was a good..." Keith was great. His demeanor and personality was a good match for my husband and I. We felt that our questions were answered, and we were not hurried or pressured to hurry or make a decision. We definitely would return when we are ready for another car. 

Business response:

Mr Thomas, Thank's for the great review. We strive for a world class experience when shopping at Berlin City, it seems we delivered. Keith Schram, much like our entire staff, takes the necessary steps to assist customers in finding the perfect vehicle to meet their wants and needs. We know buying a new vehicle is a fun and exciting experience and it seems that’s exactly what happened! I'll pass along your kind words to the entire staff. Michael McPherson, Director Customer Relations 

Jeannie331's profile image
Jeannie331 
15 years ago

"I ended up going into Berlin City Honda and met up with..." I ended up going into Berlin City Honda and met up with Melissa. She was very pleasant and gave me all the information that I requested. She did something most salespeople fail to do....She actually LISTENED TO ME!! What she didn't know is that I was actually shopping for my mother. The next week I guided my Mum to her and she bought a vehicle from her. We actually had fun with Melissa. Thank you. 

laural's profile image
16 years ago

"I first test drove a new Honda Pilot at Berlin City Honda..." I first test drove a new Honda Pilot at Berlin City Honda a couple of months ago with sales guide Steve Gendron. Steve was friendly and helpful. I was comfortable asking him questions and was not pressured by him at all. When I finally decided to make a purchase I contacted Berlin City Honda and worked with sales guide Joe Thibodeau. Joe was able to answer all my questions and quickly responded to my many phone calls and emails. He was genuinely concerned that I ... read more

Frequently asked questions about Berlin City Honda of Portland

How is Berlin City Honda of Portland rated?

Berlin City Honda of Portland has a 4.9 star rating with 3,928 reviews. 

When is Berlin City Honda of Portland open?

Berlin City Honda of Portland is open now. It will close at 7:00 p.m.