This profile has been claimed by the business owner or representative.
Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
About Us Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what were all about: neighbors taking care of neighbors and doing it the easy way. We are your Portland ME Honda Dealer and the premier dealership for Used Cars in Maine. Berlin City Honda has great deals on new Honda and used Honda cars and SUVs. Our easy programs give you Peace of Mind you won't get anywhere else. We pr... read more
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Once again, Keith was great. We have purchased two cars..." Once again, Keith was great. We have purchased two cars from him in the past two weeks. We will recommend Keith and Berlin City. Thanks again. yours trly, Randall and Jay Thomas xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
"It was a pleasure to work with your company and Mr...." It was a pleasure to work with your company and Mr. Hastey in particular. He was incredibly responsive and very professional. He listened to our needs and desired and delivered an exceptional product. By going the extra step to have the car delivered, he sealed the deal where other dealerships had failed us.
"I leased our Honda Pilot 3 years ago and when the lease..." I leased our Honda Pilot 3 years ago and when the lease came up, my husband and I casually drove over to the dealership one day to look at our options. We met Melissa right away and she was fantastic. We decided to purchase our Pilot and Melissa walked us through each step, even calling me with reminders. (Being a new mother and lack of sleep due to it, I really appreciated it!) Melissa is one of the many excellent employees at Berlin City Honda. Everyone we have m... read more
"Keith was great. His demeanor and personality was a good..." Keith was great. His demeanor and personality was a good match for my husband and I. We felt that our questions were answered, and we were not hurried or pressured to hurry or make a decision. We definitely would return when we are ready for another car.
"I ended up going into Berlin City Honda and met up with..." I ended up going into Berlin City Honda and met up with Melissa. She was very pleasant and gave me all the information that I requested. She did something most salespeople fail to do....She actually LISTENED TO ME!! What she didn't know is that I was actually shopping for my mother. The next week I guided my Mum to her and she bought a vehicle from her. We actually had fun with Melissa. Thank you.
"I first test drove a new Honda Pilot at Berlin City Honda..." I first test drove a new Honda Pilot at Berlin City Honda a couple of months ago with sales guide Steve Gendron. Steve was friendly and helpful. I was comfortable asking him questions and was not pressured by him at all. When I finally decided to make a purchase I contacted Berlin City Honda and worked with sales guide Joe Thibodeau. Joe was able to answer all my questions and quickly responded to my many phone calls and emails. He was genuinely concerned that I ... read more
This use to be good dealership, not anymore. My vehicle had an issue that was under warranty and one that was not. When the parts came in I left the vehicle. The maintenance department said it would take all day. Seven days later they said it was done. I asked about the non-warranty issue and they had forgotten to address it. It took them two days to adjust the parking brake. Meanwhile I had to leave town and Berlin City said we will “deliver your car to your house while you’re gone”. Great! The delivery driver left my passe... read more
Bought a brand new Honda civic 2025. A couple of months go by and as winter ends I notice the AC doesn’t work. I bring it in, they say it wasn’t charged. They charge it, great and timely experience. A couple months go by, the AC stops working again. I bring it back, they find there’s a leak. No big deal, they’ll have the part they need the next day. I bring it back and drop it off in the morning. That afternoon I’m informed that they have the wrong part. They need to re-order it and it will take “a couple of days.” But they ... read more
Unkind, unclear, and shady communication. Overall inconsiderate understanding of people's time and competence as buyers. Was ready to purchase something and walked out confused and offended- bought a similar car with great customer service (and better milage with warranty) at carmax a few hours later.
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.6 star rating with 4,184 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is closed now. It will open at 9:00 a.m.