This profile has been claimed by the business owner or representative.
Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
About Us Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what were all about: neighbors taking care of neighbors and doing it the easy way. We are your Portland ME Honda Dealer and the premier dealership for Used Cars in Maine. Berlin City Honda has great deals on new Honda and used Honda cars and SUVs. Our easy programs give you Peace of Mind you won't get anywhere else. We pr... read more
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Steve Gendron was great to deal with. We'd used him the..." Steve Gendron was great to deal with. We'd used him the past and came back because of him. Unfortunately, they were not very aggressive with their pricing. Steve worked to match the new car price but they continually lowballed our trade-in. I understand that trade-ins are very subjective and based on particular need. I would be happy to go back to Steve again.
Business response:
Thank you for your business. Please know how much we appreciate it when someone makes the decision to purchase here at Berlin City Honda. Steve Gendron is a true professional and has worked at Berlin City for many years. His customers all say the same thing about him. I will share your kind words with Steve. Enjoy your new vehicle. Michael McPherson Director Customer Relations
"My experience was great at this dealership. My friends..." My experience was great at this dealership. My friends and family have purchased numerous cars through the years from Adil. Adil has always taken the time to make sure the transaction got completed in a timely manner. In my opinion Adil takes the black eye out of the auto industry. His knowledge and integrity is impecable. I would recccomend Adil at any time to anyone. Adil thank you so much. As always you act professional and courteous. I am looking forward to doin... read more
Business response:
Wow. Thanks for the great feedback. It’s awesome to hear from customers. Thanks for the recommendation. Michael McPherson Director Customer Relations
"By far the best experience I have ever had buying a..." By far the best experience I have ever had buying a vehicle.The touch of class with the big red ribbon on my car when I came into pick it up made me smile.The staff worked together to make my buying experience saemless and very gratifying.If you are in the market for a vehicle and you want a fair price with over the top service go to Berlincity Honda.You will not be diappointed.I have refered numerous friends and family and they all feel the same way.Berlin city Honda ... read more
Business response:
Nothing like a special touch to make the car purchase experience more exciting. The red bow adds a little over the top experience. Buying a car is an electrifying event. Congratulations and enjoy the time behind the wheel. Michael McPherson Director Customer Relations
"thank you so much for your wonderful customer service, i..." thank you so much for your wonderful customer service, i am very pleased with my purchase and will definitely refer other people to your dealership =) i also loved that your employees are so happy with their jobs and they raved about the company... that is always nice to hear!! thanks again, lauren dilallo
Business response:
Sounds like you enjoyed the experience at Berlin City. We greatly appreciate the comments about our happy employees. Thank you for deciding that this was the right place for you to purchase your vehicle. Everyone that you worked with thanks you for saying nice things. Michael McPherson Director Customer Relations
"Here's the exact email I wrote to the GM of BerlinCity..." Here's the exact email I wrote to the GM of BerlinCity Honda. But here's the gist: 1. Need a Honda - go talk to Ed at BerlinCity. 2. Great price - no hassles, easy to talk to, works hard to get details ironed out. 3. Follow up and after care service has been exemplary. EMAIL: I recently purchased a 2011 Honda Odyssey from Ed Giroux and feel compelled to write you all and explain what an excellent experience Ed provided. I'm a young guy with a growing family and tons... read more
Business response:
Getting this kind of information about the work we do is so incredible. We truly appreciate your words. It’s awesome you felt so good about us that you took the time to write and say so. Ed’s customers all say similar things about the kind of experience they have working with him. He’s committed to helping everyone navigate through the car purchase process with as little stress and anxiety as possible. Enjoy your new Honda Odyssey. Michael McPherson Director Customer Relations
"Working with the Internet Sales Manager, Michael Moran..." Working with the Internet Sales Manager, Michael Moran was a very easy and worry free experience. I originally went to him looking for a Honda but ending up settling on a Nissan Altima. Not only did Michael make it easy for me to shop at other Berlin City lots but he also had a car brought up from their NH dealership for me in one day. The service department went through the car and completely inspected it. Mike walked me through every step of the process, from chos... read more
Business response:
Thanks. It’s wonderful to hear that Mike Moran was a big factor in the decision where you purchased your car. We really appreciate your confidence and trust. Enjoy the new car.
"Just to start I would like to thank the people that..." Just to start I would like to thank the people that helped me along the way and to get me a car in the fastest way possible! the service was prompt and very friendly. Michael without hesitation took the task on and did a fantastic job! he was considerate and helped me get a lower rate by setting up a conference with tracy ann! who was fantastic as well! the people I have come in contact with is what made the experience so special....the great part about there service i... read more
Business response:
It's always fantastic to know the kind of job you have done. Michael and TraciAnn really enjoy knowing the service they provide is correct. Being a professional is something they relish. Thank you for deciding that Berlin City was the right place for you to purchase your vehicle. Enjoy the many miles and memories. Michael McPherson Customer Relations
"Everyone I worked with at Berlin City was great. TraciAnn..." Everyone I worked with at Berlin City was great. TraciAnn really worked with me to get me the best interest rates and approve my loan. I have been car shopping for six months and have felt defeated and hopeless. Both Prime Toyota and Prime Honda had declined me and not treated me very professionally. TraciAnn really worked with me even though she was super busy and I had poor credit scores. She got me the best deal and I am so happy with the car and the chance to... read more
Business response:
It’s very thoughtful of you to write about the experience you had working with TraciAnn, Chad and Mike. I know that they all appreciate your kindness. Please enjoy that new car and if we can help with anything further let us know. Yahoo!!! Michael McPherson Customer Relations
"A huge thank you to everyone I have worked with at..." A huge thank you to everyone I have worked with at Berlin City Auto! You all have made this buying experience one of the easiest car transactions I have ever had. I can not tell you how satisfied I am with my purchase although I have only driven the car a total of 15 miles I absolutely love the vehicle. Brad was 100% correct this car is a cream puff. Again thank you! Keep up the good work, and have a great Thanksgiving! I will highly recommend your company and would buy... read more
Business response:
Mr. Provance, The cream puff of a Honda will stay that way a long time and bring many miles of reliable transportation. Enjoy your new Honda and thanks for your kind words about the shopping experience. I will pass a long your comments to everyone involved. Michael McPherson Director Customer Relations
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.9 star rating with 3,928 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is open now. It will close at 7:00 p.m.