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Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Coming from 2 hours away, most of my research and..." Coming from 2 hours away, most of my research and negotiation was done via email and phone. The Berlin City team was exceptional in every way - customer service, responsiveness, everything. I drove down to pick up the car and the paperwork was all ready for me, they really made me feel well taken care of!
Business response:
It’s certainly a major decision where you chose to purchase a vehicle and we thank you for deciding this was the right place for you. We value your business. Mike takes great pride in the service he provides to each of his customers. I know he would shout out a BIG THANK YOU! Michael McPherson Director Customer Relations
"With the rising prices of gas, I have been in search for..." With the rising prices of gas, I have been in search for a more economical SUV with 4 wheel drive. From the moment I drove into the Berlin City Honda lot of South Portland and sat in my 08 Tea Green CRV EX with Keith Schram, I knew this was the car for me! Keith was one of the best salesmen I have had the pleasure working with. His knowledge of the car, and his calm demeanor set a wonder tone and a great experience. All the associates that my husband and I worked ... read more
Business response:
Thank you. Keith Schram is unbelievable!! Keith has been a fixture with Berlin City for many years. All of his customers say similar things about their shopping experience. Enjoy your vehicle, many happy miles driving. Michael McPherson Director Customer Relations
"Steve Gendron was great to deal with. We'd used him the..." Steve Gendron was great to deal with. We'd used him the past and came back because of him. Unfortunately, they were not very aggressive with their pricing. Steve worked to match the new car price but they continually lowballed our trade-in. I understand that trade-ins are very subjective and based on particular need. I would be happy to go back to Steve again.
Business response:
Thank you for your business. Please know how much we appreciate it when someone makes the decision to purchase here at Berlin City Honda. Steve Gendron is a true professional and has worked at Berlin City for many years. His customers all say the same thing about him. I will share your kind words with Steve. Enjoy your new vehicle. Michael McPherson Director Customer Relations
"My experience was great at this dealership. My friends..." My experience was great at this dealership. My friends and family have purchased numerous cars through the years from Adil. Adil has always taken the time to make sure the transaction got completed in a timely manner. In my opinion Adil takes the black eye out of the auto industry. His knowledge and integrity is impecable. I would recccomend Adil at any time to anyone. Adil thank you so much. As always you act professional and courteous. I am looking forward to doin... read more
Business response:
Wow. Thanks for the great feedback. It’s awesome to hear from customers. Thanks for the recommendation. Michael McPherson Director Customer Relations
"By far the best experience I have ever had buying a..." By far the best experience I have ever had buying a vehicle.The touch of class with the big red ribbon on my car when I came into pick it up made me smile.The staff worked together to make my buying experience saemless and very gratifying.If you are in the market for a vehicle and you want a fair price with over the top service go to Berlincity Honda.You will not be diappointed.I have refered numerous friends and family and they all feel the same way.Berlin city Honda ... read more
Business response:
Nothing like a special touch to make the car purchase experience more exciting. The red bow adds a little over the top experience. Buying a car is an electrifying event. Congratulations and enjoy the time behind the wheel. Michael McPherson Director Customer Relations
"thank you so much for your wonderful customer service, i..." thank you so much for your wonderful customer service, i am very pleased with my purchase and will definitely refer other people to your dealership =) i also loved that your employees are so happy with their jobs and they raved about the company... that is always nice to hear!! thanks again, lauren dilallo
Business response:
Sounds like you enjoyed the experience at Berlin City. We greatly appreciate the comments about our happy employees. Thank you for deciding that this was the right place for you to purchase your vehicle. Everyone that you worked with thanks you for saying nice things. Michael McPherson Director Customer Relations
"Here's the exact email I wrote to the GM of BerlinCity..." Here's the exact email I wrote to the GM of BerlinCity Honda. But here's the gist: 1. Need a Honda - go talk to Ed at BerlinCity. 2. Great price - no hassles, easy to talk to, works hard to get details ironed out. 3. Follow up and after care service has been exemplary. EMAIL: I recently purchased a 2011 Honda Odyssey from Ed Giroux and feel compelled to write you all and explain what an excellent experience Ed provided. I'm a young guy with a growing family and tons... read more
Business response:
Getting this kind of information about the work we do is so incredible. We truly appreciate your words. It’s awesome you felt so good about us that you took the time to write and say so. Ed’s customers all say similar things about the kind of experience they have working with him. He’s committed to helping everyone navigate through the car purchase process with as little stress and anxiety as possible. Enjoy your new Honda Odyssey. Michael McPherson Director Customer Relations
"Working with the Internet Sales Manager, Michael Moran..." Working with the Internet Sales Manager, Michael Moran was a very easy and worry free experience. I originally went to him looking for a Honda but ending up settling on a Nissan Altima. Not only did Michael make it easy for me to shop at other Berlin City lots but he also had a car brought up from their NH dealership for me in one day. The service department went through the car and completely inspected it. Mike walked me through every step of the process, from chos... read more
Business response:
Thanks. It’s wonderful to hear that Mike Moran was a big factor in the decision where you purchased your car. We really appreciate your confidence and trust. Enjoy the new car.
"Just to start I would like to thank the people that..." Just to start I would like to thank the people that helped me along the way and to get me a car in the fastest way possible! the service was prompt and very friendly. Michael without hesitation took the task on and did a fantastic job! he was considerate and helped me get a lower rate by setting up a conference with tracy ann! who was fantastic as well! the people I have come in contact with is what made the experience so special....the great part about there service i... read more
Business response:
It's always fantastic to know the kind of job you have done. Michael and TraciAnn really enjoy knowing the service they provide is correct. Being a professional is something they relish. Thank you for deciding that Berlin City was the right place for you to purchase your vehicle. Enjoy the many miles and memories. Michael McPherson Customer Relations
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.6 star rating with 4,263 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is closed now. It will open tomorrow at 9:00 a.m.