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Berlin City Honda of Portland

4.9

About this business

About Us Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what were all about: neighbors taking care of neighbors and doing it the easy way. We are your Portland ME Honda Dealer and the premier dealership for Used Cars in Maine. Berlin City Honda has great deals on new Honda and used Honda cars and SUVs. Our easy programs give you Peace of Mind you won't get anywhere else. We pr... read more

Location details

255 Maine Mall Rd, South Portland, ME, 04106, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,668 reviews
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kmhale's profile image
14 years ago

"With the rising prices of gas, I have been in search for..." With the rising prices of gas, I have been in search for a more economical SUV with 4 wheel drive. From the moment I drove into the Berlin City Honda lot of South Portland and sat in my 08 Tea Green CRV EX with Keith Schram, I knew this was the car for me! Keith was one of the best salesmen I have had the pleasure working with. His knowledge of the car, and his calm demeanor set a wonder tone and a great experience. All the associates that my husband and I worked ... read more

Business response:

Thank you. Keith Schram is unbelievable!! Keith has been a fixture with Berlin City for many years. All of his customers say similar things about their shopping experience. Enjoy your vehicle, many happy miles driving. Michael McPherson Director Customer Relations 

clevsteamer's profile image
clevsteamer 
14 years ago

"Steve Gendron was great to deal with. We'd used him the..." Steve Gendron was great to deal with. We'd used him the past and came back because of him. Unfortunately, they were not very aggressive with their pricing. Steve worked to match the new car price but they continually lowballed our trade-in. I understand that trade-ins are very subjective and based on particular need. I would be happy to go back to Steve again. 

Business response:

Thank you for your business. Please know how much we appreciate it when someone makes the decision to purchase here at Berlin City Honda. Steve Gendron is a true professional and has worked at Berlin City for many years. His customers all say the same thing about him. I will share your kind words with Steve. Enjoy your new vehicle. Michael McPherson Director Customer Relations 

rthurman41's profile image
rthurman41 
14 years ago

"My experience was great at this dealership. My friends..." My experience was great at this dealership. My friends and family have purchased numerous cars through the years from Adil. Adil has always taken the time to make sure the transaction got completed in a timely manner. In my opinion Adil takes the black eye out of the auto industry. His knowledge and integrity is impecable. I would recccomend Adil at any time to anyone. Adil thank you so much. As always you act professional and courteous. I am looking forward to doin... read more

Business response:

Wow. Thanks for the great feedback. It’s awesome to hear from customers. Thanks for the recommendation. Michael McPherson Director Customer Relations 

lillisa1970's profile image
lillisa1970 
14 years ago

"By far the best experience I have ever had buying a..." By far the best experience I have ever had buying a vehicle.The touch of class with the big red ribbon on my car when I came into pick it up made me smile.The staff worked together to make my buying experience saemless and very gratifying.If you are in the market for a vehicle and you want a fair price with over the top service go to Berlincity Honda.You will not be diappointed.I have refered numerous friends and family and they all feel the same way.Berlin city Honda ... read more

Business response:

Nothing like a special touch to make the car purchase experience more exciting. The red bow adds a little over the top experience. Buying a car is an electrifying event. Congratulations and enjoy the time behind the wheel. Michael McPherson Director Customer Relations 

laurendilallo's profile image
laurendilallo 
14 years ago

"thank you so much for your wonderful customer service, i..." thank you so much for your wonderful customer service, i am very pleased with my purchase and will definitely refer other people to your dealership =) i also loved that your employees are so happy with their jobs and they raved about the company... that is always nice to hear!! thanks again, lauren dilallo 

Business response:

Sounds like you enjoyed the experience at Berlin City. We greatly appreciate the comments about our happy employees. Thank you for deciding that this was the right place for you to purchase your vehicle. Everyone that you worked with thanks you for saying nice things. Michael McPherson Director Customer Relations 

hondainmaine's profile image
hondainmaine 
14 years ago

"Here's the exact email I wrote to the GM of BerlinCity..." Here's the exact email I wrote to the GM of BerlinCity Honda. But here's the gist: 1. Need a Honda - go talk to Ed at BerlinCity. 2. Great price - no hassles, easy to talk to, works hard to get details ironed out. 3. Follow up and after care service has been exemplary. EMAIL: I recently purchased a 2011 Honda Odyssey from Ed Giroux and feel compelled to write you all and explain what an excellent experience Ed provided. I'm a young guy with a growing family and tons... read more

Business response:

Getting this kind of information about the work we do is so incredible. We truly appreciate your words. It’s awesome you felt so good about us that you took the time to write and say so. Ed’s customers all say similar things about the kind of experience they have working with him. He’s committed to helping everyone navigate through the car purchase process with as little stress and anxiety as possible. Enjoy your new Honda Odyssey. Michael McPherson Director Customer Relations 

hanrahan09's profile image
hanrahan09 
14 years ago

"Working with the Internet Sales Manager, Michael Moran..." Working with the Internet Sales Manager, Michael Moran was a very easy and worry free experience. I originally went to him looking for a Honda but ending up settling on a Nissan Altima. Not only did Michael make it easy for me to shop at other Berlin City lots but he also had a car brought up from their NH dealership for me in one day. The service department went through the car and completely inspected it. Mike walked me through every step of the process, from chos... read more

Business response:

Thanks. It’s wonderful to hear that Mike Moran was a big factor in the decision where you purchased your car. We really appreciate your confidence and trust. Enjoy the new car. 

cmwhittington's profile image
cmwhittington 
14 years ago

"Just to start I would like to thank the people that..." Just to start I would like to thank the people that helped me along the way and to get me a car in the fastest way possible! the service was prompt and very friendly. Michael without hesitation took the task on and did a fantastic job! he was considerate and helped me get a lower rate by setting up a conference with tracy ann! who was fantastic as well! the people I have come in contact with is what made the experience so special....the great part about there service i... read more

Business response:

It's always fantastic to know the kind of job you have done. Michael and TraciAnn really enjoy knowing the service they provide is correct. Being a professional is something they relish. Thank you for deciding that Berlin City was the right place for you to purchase your vehicle. Enjoy the many miles and memories. Michael McPherson Customer Relations 

amyraina's profile image
14 years ago

"Everyone I worked with at Berlin City was great. TraciAnn..." Everyone I worked with at Berlin City was great. TraciAnn really worked with me to get me the best interest rates and approve my loan. I have been car shopping for six months and have felt defeated and hopeless. Both Prime Toyota and Prime Honda had declined me and not treated me very professionally. TraciAnn really worked with me even though she was super busy and I had poor credit scores. She got me the best deal and I am so happy with the car and the chance to... read more

Business response:

It’s very thoughtful of you to write about the experience you had working with TraciAnn, Chad and Mike. I know that they all appreciate your kindness. Please enjoy that new car and if we can help with anything further let us know. Yahoo!!! Michael McPherson Customer Relations 

Frequently asked questions about Berlin City Honda of Portland

How is Berlin City Honda of Portland rated?

Berlin City Honda of Portland has a 4.9 star rating with 3,668 reviews. 

When is Berlin City Honda of Portland open?

Berlin City Honda of Portland is closed now. It will open at 9:00 a.m.