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Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
About Us Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what were all about: neighbors taking care of neighbors and doing it the easy way. We are your Portland ME Honda Dealer and the premier dealership for Used Cars in Maine. Berlin City Honda has great deals on new Honda and used Honda cars and SUVs. Our easy programs give you Peace of Mind you won't get anywhere else. We pr... read more
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Our salesperson, Ed Giroux, was wonderful to work..." Our salesperson, Ed Giroux, was wonderful to work with--very open and honest and incredibly responsive to our questions. We received an incredibly fair price on both the car we purchased as well as the car we traded in. We could not have been happier with our experience and would highly recommend this dealership and Ed to any of our friends!
Business response:
It's not very difficult to purchase a car and receive great customer service. Ed Giroux receives the same type of comments from all of the people he works with. Thank you for allowing us to be your dealer. Michael McPherson Director Customer Relations
"Great dealership...very friendly staff, great..." Great dealership...very friendly staff, great service...we left with exactly the vehicle we wanted. Ron and Joe were fantastic salesmen...did not pressure us to pay for additional specs we did not want. They listened to our needs and found a vehicle on the lot that matched what we wanted. Would go back to Berlin City in a heartbeat and will recommend to everyone we know!
Business response:
Please know how much we appreciate receiving feedback on your purchase experience here at Berlin City Honda. We always want to know how we are doing. Receiving great service makes the purchase that much more special. Thank you. Michael McPherson Director Customer Relations
"I have purchased a car from Keith before, and had a great..." I have purchased a car from Keith before, and had a great experience. I had been thinking of upgrading to a newer model C-RV, and was happy to hear that he was available to work with me again. We had a great test drive - I liked the feel of the newer car. Keith broke down all of the improvements that had been made since the 2005 C-RV edition. These things always take a long time - I hadn't planned on driving off the lot in a new car this afternoon, but everyone m... read more
Business response:
Thank you, thank you and thank you. Keith is irreplaceable. Once you purchase a vehicle from Keith you will likely purchase the second one from him also. Keith has been a fixture for many years at Berlin City Honda. I want you to know how much we appreciate your business and allowing us to be your dealer of chose. TraciAnn is equally a key to the success of our dealership. Enjoy the new CRV. A Honda is an awesome vehicle. Michael McPherson Director Customer Relations
"I was undecided between purchasing a Jeep Grand Cherokee..." I was undecided between purchasing a Jeep Grand Cherokee and the Honda Pilot Touring. I was dealing with Norm LeBlanc at Berlin City and he finalized my decision. I was very comfortable with him and felt that I could trust him. The whole agency gave me a warm fuzzy feeling. I know that if I need them in the future, they will be there for me. Pat Bonneau 221 E Grand, unit 4E OOB, ME 04064 (207) 934-0791
Business response:
Ms. Bonneau, It’s exciting to learn of your satisfaction with the purchase of your Touring Pilot. I also drive a Pilot and the wise chose you have made will be confirmed by the miles of driving you will do while in your Honda Pilot. Norm is a very valuable member of the staff and his customers all repeat a similar story such as yours. Thank you and if we can be of service in the future please let us know how. Michael McPherson Director Customer Relations
"Ron, Mike & Gayle all exceeded my expectations. They..." Ron, Mike & Gayle all exceeded my expectations. They were friendly, considerate, accommodating and fun to work with. They were thorough and went out of their way to make sure I was confident & comfortable in my decision. All of my questions were answered. My purchase was expedited yet no steps were skipped. I got exactly what I wanted and at a great price. My trade in was valued incredibly well. All around this was the best car purchase experience I've ever had. I wil... read more
Business response:
It’s a big decision to purchase a new vehicle and feeling comfortable certainly makes it all less stressful. Working together to select the perfect car in order to meet your needs and securing the right price for your budget is important. Price is important but not the only thing that contributes to an exceptional experience. Being respectful is a key component of who we are. Michael McPherson Director Customer Relations
"You won't find a better service department for repairs or..." You won't find a better service department for repairs or service on your vehicle. Very easy reservations on the phone or online make it very convenient. Free shuttle service or amenities in their waiting area. There was an unexpected problem when I went in for a state inspection. They had the part the next day and finished the job on my schedule. Highest recommendation.
Business response:
Want to thank you for your comments concerning Jeff Lamore in our Honda Service Department. The staff works diligently to provide superior service to all of our service customers. We certainly appreciate your business. Best regards. Michael McPherson Director Customer Relations
"Quick easy service jeff was very professinal Always take..." Quick easy service jeff was very professinal Always take great care of my Honda It's great they know what I've done before for service And they offer to set appr. For next time I love knowing they know my car as well as I do I would not go any where else
Business response:
We run our business knowing that you have options of where you decide to do business. We operate in a professional manner with incredible integrity. Thank you for allowing Berlin City to be your dealer. Michael McPherson Director Customer Relations
"I had the extreme pleasure of working with Scott Croteau,..." I had the extreme pleasure of working with Scott Croteau, an honest and genuine person who I had the pleasure of working with. TraciAnn is a warm and courteous individual who was extremely helpful with financing my vehicle. Overall my experience was outstanding! I will be a returning customer for years to come and will do my best to refer my friends/colleagues.
Business response:
Thank you for letting us know about your experience. TraciAnn and Scott are tremendous. Both have been in the business a long time and it shows when working with our customers. We appreciate your business. Enjoy your vehicle. Michael McPherson Director Customer Relations
"Joe went out of his way to show us the vehicle we had..." Joe went out of his way to show us the vehicle we had seen advertised on line. While on our initial visit, the keys were not available, Joe let us test drive a new model. On our return visit, the keys were available and we were able to close the deal that day on the used car we wanted. While the car was being prepped other staff members at the dealership engaged us in conversation making the time go more quickly, even though we were not their clients. This was a very... read more
Business response:
Thanks for letting us know about your visit and vehicle purchase. Customers that work with Joe all say the same thing about the kind of experience he offers. He is always looking to build a strong relationship so he can be a valuable resource in the future. Thank you for your business. Enjoy your vehicle. Michael McPherson Director Customer Relations
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.9 star rating with 3,928 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is open now. It will close at 7:00 p.m.