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Berlin City Honda of Portland

4.6

About this business

Location details

255 Maine Mall Rd, South Portland, ME, 04106, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,263 reviews
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mel's profile image
mel 
4 years ago

I took my CRV in for an inspection. He told me that that there was damage to the subframe and motor mount and that I needed repairs totaling around $3,000 to pass inspection. In addition, he told me I needed another $1,000 of work including brake pads and rotors. I was very surprised since I had been in only a month before and the multi point inspection showed no issues. I took the vehicle to a mechanic I trust for a second opinion. He put it on a lift and examined the vehicle. He did not find any subframe issues or brake is... read more

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bollidon 
4 years ago

"I have been doing business with Berlin City Honda for 35..." I have been doing business with Berlin City Honda for 35 years, Today was the last time! It took over 2 hours to service my 2018 Honda Pilot. When I arrived I noted to them that when i Started out today one tire was low and needed to be checked. When they returned my car to me they informed me that there was a small nail in one tire and did I want one new tire. I have an AWD car and you are not supposed to change out one tire. Which I explained. Why they didn't kn... read more

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bollidon 
4 years ago

I have been doing business with Berlin City Honda for 35 years, Today was the last time! It took over 2 hours to service my 2018 Honda Pilot. When I arrived I noted to them that when i Started out today one tire was low and needed to be checked. When they returned my car to me they informed me that there was a small nail in one tire and did I want one new tire. I have an AWD car and you are not supposed to change out one tire. Which I explained. Why they didn't know this I don't know. They refused me a sticker for a small na... read more

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irene 
4 years ago

"Not all Honda dealers are the same. Came from Manchester..." Not all Honda dealers are the same. Came from Manchester CT after years of fantastic service and price. Unhelpful young woman with a laundry list of must replace this and that. We felt completely taken. Took our other Honda to VIP in S. Portland. They are awesome. Will not return to Berlin Honda! 

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Johnny 
4 years ago

"Worse service I've ever had. Overcharged for what was..." Worse service I've ever had. Overcharged for what was done plus some of the work requested wasn't done. Tried to call the service people, all voicemail. Tried the general manager, the sales manager and anyone else I could think of or that I could get a number of - NO ANSWER! 

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Quicksand 
5 years ago

"I called to make an appointment for my routine..." I called to make an appointment for my routine maintenance (oil change/tire rotation) and spoke to Michelle (if I remember correctly). I was very specific that I had a “Car Care Maintenance Plan” which is sold as an upgrade on new Honda vehicles. I have had service at several Honda dealerships with no question asked, but Berlin City refused to accept my plan. It clearly states on the booklet itself that it is good at any Honda dealership and at many other facilities-such as... read more

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l.chouinard007 
5 years ago

"this place keep sending me advertisements to buy car.. i..." this place keep sending me advertisements to buy car.. i do not want buy a car and WILL NEVER BUY A CAR FROM THIS PLACE ...IT IS GETTING SO ANNOYING BY THEIR NONE STOP EMAILS ON AND ON. I am canadian and will never buy a car from them!!!!!! there is a link to unsubscribe (which i never have by the way) but once you click on it it takes you right back to their WEBSITE. if they dont take me off their mailing list asap..i will post extremely negatives reviews on them... read more

Austin_Veilleux's profile image
Austin_Veilleux 
6 years ago

"After buying my car from this dealership I’ve had a..." After buying my car from this dealership I’ve had a retched experience with the service department and having them work on my car. I found that I had a defective tire on my 2019 accord and service agreed they’d replace it. After the TPMS error kept popping up when they’re is no issue with the tires I was promised by the service manager I should no longer have the issue which was a lie it came right back a few day’s later they only replaced one of my tires and I was adv... read more

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captain 
6 years ago

"When I got my new car" When I brought my 2008 toyota in for state inspection I was told it would not pass. This was not totally unexpected. I particularly like dealing with Berlin City Honda because of the convenience. I was introduced to Dave Thorne who was very friendly and helpful. 

Frequently asked questions about Berlin City Honda of Portland

How is Berlin City Honda of Portland rated?

Berlin City Honda of Portland has a 4.6 star rating with 4,263 reviews. 

When is Berlin City Honda of Portland open?

Berlin City Honda of Portland is closed now. It will open tomorrow at 9:00 a.m.