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Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
About Us Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what were all about: neighbors taking care of neighbors and doing it the easy way. We are your Portland ME Honda Dealer and the premier dealership for Used Cars in Maine. Berlin City Honda has great deals on new Honda and used Honda cars and SUVs. Our easy programs give you Peace of Mind you won't get anywhere else. We pr... read more
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Scott was very knowledgable about everything about the..." Scott was very knowledgable about everything about the Honda CRV. He was very patient and understanding. He had the answers to everything we asked. He gave us a great deal and a good deal on our trade. My wife and I were completely satisfied with the entire experience. You can bet I will tell anyone asking about buying a car I would recomed Berlin City Honda and Scott. Thanks R/ Richard Leblanc
Business response:
We appreciate knowing that your purchase experience was exceptional. Scott is a great resource for helping to select the correct vehicle for your needs. He’s incredibly knowledgeable about the product. Thank you for your business and enjoy your CRV. Michael McPherson Director Customer Relations
"I had stopped at two other dealerships and knew exactly..." I had stopped at two other dealerships and knew exactly what I didn't want. I sat down with Aaron and told him exactly what I needed. In about en minutes he had the perfect car for me. I drove away an hour later. It was painless and great. I would recommend the dealership and the salesman anytime. I aleady have.
Business response:
It’s excellent to hear of your fantastic purchase experience working with Aaron and Gail. Knowing that the experience you had at Berlin City Honda was more pleasing than the 2 others you visited validates the way we do business. It can be less stressful shopping for a vehicle. Enjoy your new purchase and thank you. Michael McPherson Director Customer Relations
"I had a very odd experience with this dealership. I say..." I had a very odd experience with this dealership. I say odd because I am accustomed to dealing with car dealerships who tell you whatever you want to hear, or flat out lie to you to make the sale. This was not the case at Berlin City. I was treated with respect. Everyone was very friendly. Steve Gendron is a down to earth guy who I immediately liked and quickly realized was trustworthy and straightforward. The deal they offered was perfect. It fit my budget even wi... read more
Business response:
It makes it all worth it when customers have comments such as yours. We really appreciate it when customers make the extra effort to tell us about their shopping experience. Steve Gendron has been part of the landscape here at Berlin City for nearly 10 years and his customers all have similar comments as yours. Thanks for selecting Berlin City Honda as your dealer of chose to purchase your vehicle, it doesn’t go unnoticed. Michael McPherson Director Customer Relations
"Michael Moran was extremely helpful in the purchase of my..." Michael Moran was extremely helpful in the purchase of my vehicle. I am from out-of-state and he responded very quickly to my request for information about the vehicle I purchased. He was able to answer all my questions and make me feel confident about going to another state to purchase my vehicle. All of the staff I encountered were pleasant, helpful, and accomodating. Michael Moran followed up several days after my purchase to make sure I was satisfied and offe... read more
Business response:
Thank you for having the trust in Mike and Berlin City to help with your vehicle purchase. Being some distance from the dealership can be a challenge. Berlin City Honda has been working with customer all over New England for more than 25 years. We are fortunate to have people like Mike part of our dedicated Team. We sincerely appreciate your business. Michael McPherson Director Customer Relations
"I had initially started searching locally for a specific..." I had initially started searching locally for a specific car in three color options. My local dealer said he would try to locate one but for whatever reason could not get one in. He tried to get me to buy the one on his lot, which I told him from the start that I did not like. However, I was willing to consider it if he would make a better offer. He may as well have said take the deal or leave it because that is exactly how it felt! I was very discouraged and deci... read more
Business response:
It’s awesome to hear that your experience was such a pleasant one. Purchasing a vehicle over such a distance can create hurdles and having conducted business with customer like you for more than 25 years we have learned a great deal. Berlin City thanks you for the trust and confidence to purchase your vehicle in this manner. Please know how much we appreciate your business. Michael McPherson Director Customer Relations
"I was looking for a new car and submitted a lot of..." I was looking for a new car and submitted a lot of on-line inquiries and got a lot of responses. However, after following up with the various dealers I contacted, I found that many of them did not honor the deal that was originally offered via email or there were strings attached which made the advertised price not as appealing. However, I am happy to say that that was not the case with Mike Moran at Berlin City. We exchanged a bunch of emails and had numerous calls and... read more
Business response:
Thanks for the time in letting us know how well your experience was. It's not difficult to purchase a vehicle the right way. Transparency is a key to our success. Mike Moran is a huge asset to the team at Berlin City. I know he appreciates the kind words. Enjoy your ride and thank you for your business. Michael McPherson Director Customer Relations
"Norm was welcoming but seemed timid. He was quiet and..." Norm was welcoming but seemed timid. He was quiet and seemed nervous about what he was doing. However, he did get me the deal that I wanted so he does good when he needs too! He seemed to have put in a lot of effort to get to the price that I desired which was nice to see!
Business response:
Berlin City Honda would like to thank you for your business. I know that Norm appreciates hearing from you. All the best.
"Coming from 2 hours away, most of my research and..." Coming from 2 hours away, most of my research and negotiation was done via email and phone. The Berlin City team was exceptional in every way - customer service, responsiveness, everything. I drove down to pick up the car and the paperwork was all ready for me, they really made me feel well taken care of!
Business response:
It’s certainly a major decision where you chose to purchase a vehicle and we thank you for deciding this was the right place for you. We value your business. Mike takes great pride in the service he provides to each of his customers. I know he would shout out a BIG THANK YOU! Michael McPherson Director Customer Relations
"With the rising prices of gas, I have been in search for..." With the rising prices of gas, I have been in search for a more economical SUV with 4 wheel drive. From the moment I drove into the Berlin City Honda lot of South Portland and sat in my 08 Tea Green CRV EX with Keith Schram, I knew this was the car for me! Keith was one of the best salesmen I have had the pleasure working with. His knowledge of the car, and his calm demeanor set a wonder tone and a great experience. All the associates that my husband and I worked ... read more
Business response:
Thank you. Keith Schram is unbelievable!! Keith has been a fixture with Berlin City for many years. All of his customers say similar things about their shopping experience. Enjoy your vehicle, many happy miles driving. Michael McPherson Director Customer Relations
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.9 star rating with 3,788 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is open now. It will close at 7:00 p.m.