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Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
About Us Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what were all about: neighbors taking care of neighbors and doing it the easy way. We are your Portland ME Honda Dealer and the premier dealership for Used Cars in Maine. Berlin City Honda has great deals on new Honda and used Honda cars and SUVs. Our easy programs give you Peace of Mind you won't get anywhere else. We pr... read more
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"We had a very good experience at Berlin City. I was..." We had a very good experience at Berlin City. I was pleased with our knowledgeable sales person. His continued follow up after our initial inquiry was good, but not over the top. Once we decided to make the purchase, they did a good job of making the paperwork as easy and efficient as possible. The support staff was friendly and courteous. They went out of their way to provided entertainment to my 3 children which helped make the process less stressful. I would highly ... read more
Business response:
Michele, It’s nice to hear that your shopping experience for a vehicle was better than you expected. It’s a large purchase and you need to ensure that it’s the right decision for your family. Please know how much we value your business and in the future if we can be of service again let us know. Enjoy. Michael McPherson Director Customer Relations
"Very knowledgeable and not pushy. Answered questions and..." Very knowledgeable and not pushy. Answered questions and even let me use their computer so I could access my consumer reports account to check on the SUV I was thinking of buying.Very large selection of quality SUVs in the price range we were looking for. Highly recommend. Paul
Business response:
So happy to hear that you had the expereince that made the difference. Thank you for selecting us to be your dealer of choice. Enjoy your new vehicle. Michael McPherson Customer Relations
"OMG...As a single woman, the experience was great. I had..." OMG...As a single woman, the experience was great. I had a party to attend, and told the dealer he was on the clock!! Ed was very laid back, I didn't feel pressure at all. He laid out all my options, and the pros and cons for each. He kept asking me what I wanted, not what HE was going to offer. I dreaded going to a dealership because of how dealers are depicted. I had visions of sitting under a bright light and not being allowed to leave until I acquiesced to som... read more
Business response:
I can’t say thank you enough for posting this great feedback. Giving customers a positive and honest atmosphere to purchase a vehicle is something we work at every day. We hear every day about the not so satisfying experiences people have had elsewhere. We know what our customers want and we present it that way, transparent, no genie behind the curtain. Ed and Lori are true professionals. Thanks for allowing us to be your car dealer. Michael McPherson Director Customer Relations
"When I came to Berlin City on August 17, 2010, I didn't..." When I came to Berlin City on August 17, 2010, I didn't know for sure if I was going to buy a new car; I thought I might have been able to squeeze out a few thousand more miles out of my '98 Honda Civic before doing so. However, after meeting all the friendly people in the office at Berlin City (and with my mother's encouragement), I've decided that it was time to buy a new car. Needless to say, I was thrilled by how smooth my new Honda '09 Civic Sedan drives and I... read more
"I am a single mother to a 9 month old baby, I have always..." I am a single mother to a 9 month old baby, I have always driven a Honda and loved them. With the winter nearing I decided that I wanted soemthing safer, and better in the snow then my '06 Accord SE. I had started my search a few months prior at another local dealership and had such a bad experiance that I decided to put my search on hold for a bit. When I arrived at the Berlin City dealership I had NO intention of buying that day, I simply wanted to ease back in... read more
Business response:
Thanks for the update on how your shopping experience was here at Berlin City. It’s really nice to hear back from customers. The car buying process doesn’t have to be a battle. If there’s more we can do for you don’t hesitate to get back to us. All the best with your Honda Pilot. Michael McPherson Director Customers Relations
"I was pleasantly surprised at what a "painless"..." I was pleasantly surprised at what a "painless" experience it was purchasing my 08 Honda Element at Berlin City. I had done my research online and knew what I wanted and fair price etc. i had questions about a variety of issues. Norm LeBlanc was awesome. He was courteous, patient and laid back. I felt no pressure whatsoever and Norm patiently answered all my questions. I was able to get a fair sales price and the finance portion of the sale was also very positive and reaso... read more
Business response:
Excellent!!! Norman LeBlanc is the best. The shopping experience is sooo important. It’s great to hear that your visit was so pleasant. Congratulations on your purchase, we appreciate the trust and for allowing Berlin City to be your auto dealer. Don’t hesitate to keep in touch. Michael McPherson Director Customer Relations
"I had a very pleasant experience purchasing my vehicle...." I had a very pleasant experience purchasing my vehicle. Jason was very knowledgeable and friendly. He went out of his way to make sure my vehicle was clean and ready, he had some of the scratches buffed out on my request. He also gave me a follow up call to make sure everything was set and if I needed anything to just call. Get rid of the login part of this rating page.
Business response:
THANK YOU!!! The people at Berlin City take great pride in the profession they have chosen, true dedication to meeting the needs of the customer. We want you to purchase a car from us. Right! So you should get nothing short of excellent service. We want that 2nd car to also be a car from Berlin City Honda too. You should only receive top service. Enjoy your new vehicle. Michael McPherson Director Customer Relations
"I have nothing but terrific things to say about Berlin..." I have nothing but terrific things to say about Berlin City Honda in South Portland, ME. When I mentioned to my boss that I was thinking about buying a newer, more efficient car to commute to my new apartment he suggested I talk to his "car guy". I had, in the past, purchased all my vehicles from the same dealership and have been very loyal to them. I have now discovered the difference between a good car buying experience and a GREAT car buying experience. I talked ... read more
"We would both like to thank the Lord and all of you so..." We would both like to thank the Lord and all of you so much for your help with the process of buying a new Honda for the first time. Purchased 4-20-10 Praise His name from whom all blessing flow and for the dear ones He put into our lives in helping. Melissa Hatch went out of her way to help us with what we were looking for, she came in on her day off and went the extra mile, it made us feel that she had our best interest at heart. Melissa is very pleasant, professi... read more
Business response:
WOW! Your kind words are greatly appreciated. I know that our TEAM puts their all into what they do and to have a customer validate the hard work they do is tremendous. THANK YOU for taking the time to let us know how we are doing. Thank you for your business. “Over The Top Care. By Down To Earth People.” Michael McPherson / Director Customer Relations
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.9 star rating with 3,928 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is open now. It will close at 7:00 p.m.