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Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
About Us Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what were all about: neighbors taking care of neighbors and doing it the easy way. We are your Portland ME Honda Dealer and the premier dealership for Used Cars in Maine. Berlin City Honda has great deals on new Honda and used Honda cars and SUVs. Our easy programs give you Peace of Mind you won't get anywhere else. We pr... read more
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"The salesperson that we dealt initially sold a 2010 Honda..." The salesperson that we dealt initially sold a 2010 Honda CR-V EX-L to my son. I found Joe to be very familiar with his product and presented it extremely well. During our time with him he was very friendly,knowledgeable and attentive to our needs and concerns. We were so impressed that a few weeks after the purchase of my son's car, I bought a 2010 Honda CR-V EX-L as well. Joe did not disappoint us with this sale either. He worked to make sure that all of our ne... read more
Business response:
Please know how much we appreciate it when someone decides that Berlin City is the right place to do business. It’s a major financial decision that we don’t take lightly. Our employees, Joe Donahue, are part of the success story we have written here. It’s about placing customer satisfaction in the hands of superior people and Joe is one of those special people that make the car buying experience less stressful. Enjoy your new CRV and if we can help answer questions in the future don’t hesitate to let us know how we can help.... read more
"This is the second Honda I have bought at Berlin City and..." This is the second Honda I have bought at Berlin City and I have recommended the place to many friends who are out looking for a new car. They always have given me more than a fair trade value on my cars and go above and beyond to make sure I'm satisfied with my new car purchase. It is exciting to be driving a new car with confidence that I paid a fair price and the knowledge that the service at Berlin City is right there if for some reason I need them.
"From the fist moment I waked in I recieved a friendly..." From the fist moment I waked in I recieved a friendly smile introduction and hand shake from Scott. From there he sat down and went over the options available. I looked at a civic, and then the accord in the show room, as soon as I sat in the accord the civic was out, the accord all the way. I took the accord for a test drive and decided the car was for me. After a week or so I decided to purchase the car, the price was right after the few discounts that were offered... read more
Business response:
Mr. Keister, Great to hear of the awesome experience you had here at Berlin City Honda. We take great pride in the customer service we offer. It’s easy to say you offer good customer service, which most companies do, however it’s the challenge of delivering what you promise. It’s in the delivery promise of superior service that sets us apart from our peers. Berlin City certainly appreciates the opportunity to earn your valuable business. Thank you and enjoy this upcoming holiday season. Michael McPherson – Director Customer ... read more
"Berlin City Honda and specifically, David Fournier, made..." Berlin City Honda and specifically, David Fournier, made my car shopping experience pleasant, quick and easy! I was able to get fair value for my trade-ins and receive knowledgeable and friendly service in the purchase of my new car. I typically dread buying a new car because the process takes a ton of time but Berlin City makes every effort to anticipate your needs, questions, etc. and move things along. We have purchased our last 3 vehicles from them and have be... read more
"I had a very positive buying experience at Berlin City..." I had a very positive buying experience at Berlin City Honda. The staff was knowledgeable about the vehicle I wanted. As a former Prime Auto customer I was pleased with the professional environment at the showroom. Berlin City didn't play games when discussing the price and was considerate of my time. Prime was just the opposite. It took Prime 4 hours to get to the point of making a serious offer. It took Berlin City less than an hour. Like I said, Berlin City didn'... read more
Business response:
Mnash, Please know how much we appreciate receiving comments about your experience at Berlin City Honda. Buying a new vehicle is not something that you do very often but it is what we do every day. By doing it every day we sometimes become disconnected with what is really going on, this is why we value receiving information back on the customer experience from many sources like Dealerrater. I know that you attended the Honda Owners Clinic to become better informed on some service areas. I hope you enjoyed it. Thank you for t... read more
"Melissa Hatch was fantastic to work with. She made a..." Melissa Hatch was fantastic to work with. She made a dreaded experience actually pleasant. The whole process was quick and I never felt like I was being "played", an approach that's common with many dealerships. I came prepared and knew exactly what I wanted and was willing to pay for it and they seemed almost seemed to appreciate that. The Finance Manger (wish I could recall his name) was very friendly and processed my paperwork in less than 25 minutes. I was thrille... read more
Business response:
Sawdocs, Thanks for the feedback on your visit here at Berlin City Honda. Based on past visits to other automotive dealers many customers arrive at our dealership already thinking they are going to have a bad experience. It’s refreshing to know that the people here at Berlin City make the difference. We encourage our customers to let us know how we can help. It’s how we may help you purchase a vehicle, rather than having us sell you a car. It’s important where you do business. Mel is fantastic. Customer’s give her rave revie... read more
"Robert was a very nice guy (everyone was really). Robert..." Robert was a very nice guy (everyone was really). Robert was very knowledgeable and answered all of our questions. He wasn't pushy or annoying (which is very much appreciated). He listened to what I wanted and was very accomodating. He made the whole buying process very fast and painless. I would definitely reccommend him to future buyers. The entire process from start to finish was really stress free thanks to Robert!!
"Excellent customer service given by sales representative,..." Excellent customer service given by sales representative, Jose A. Roman. His professionalism and can-do attitude has left me with a positive impression of Berlin City in South Portland, ME. He understands the customers' needs and was able to connect not only on a professioanl basis but also on a personal basis. He made me feel like I was important. That, is a good sale person. I am happy, my thanks to Jose! Sincerely, Diane M. Stroud P.S. I would not hesitate to ... read more
"I had arrived at the sales floor while my 2006 Ridgeline..." I had arrived at the sales floor while my 2006 Ridgeline was in for warranty service and decided to test drive a few cars. I was quickkly greated by Benjamin Yeaton and I explained to him that I had my truck in service (as to not waste a salesman's time) but that I was interested in looking at some more efficient vehicles. Benjamin was more then helpful. He asked what my driving habits were. He started me in a Fit (which I liked), then we tried a the Insight which... read more
Business response:
jrando It certainly is a great feeling when our customers take the time to let us know about the shopping experience here at Berlin City. We take great pride and put tremendous effort forth ensuring that we make every effort to treat each person with enthusiasm and respect. Benjamin is an unbelievable person. Customer’s like to work with friendly, professional sales representatives. We are humbled by your chose to do business with us. It’s nice to know that this was the right place for you to purchase your vehicle. Thank you... read more
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.9 star rating with 3,928 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is open now. It will close at 7:00 p.m.