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Berlin City Honda of Portland

4.6

About this business

Location details

255 Maine Mall Rd, South Portland, ME, 04106, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.65,826 reviews
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2014 HONDA CR-V LX Owner's profile image
2014 HONDA CR-V LX Owner 
4 years ago

It took over an hour and a half 

2018 HONDA CR-V EX-L Owner's profile image
2018 HONDA CR-V EX-L Owner 
4 years ago

I will not EVER buy the maintenance package again- let alone another new car from Honda. They got so much money for the few oil changes I brought my car in for. I was told it was good for 36k and since the pandemic, not much traveling going on, and guess what. This service they told me my maintenance package had expired!! Thanks for stealing yet more money from me Honda. I have been a customer for 20+ years, but no more! 

2018 HONDA CR-V EX Owner's profile image
2018 HONDA CR-V EX Owner 
4 years ago

Not so good they couldn't help me the car needed a compressor and some other parts to fix the AC and they didn't have them and didn't know when they could get them. I'm here in Maine from NJ and now I'm stuck with a not so old car with only 50,000 miles on it and a AC that can't be fixed, very disillusioned with Honda and probably would never purchase one again. They also gave me estimates for all kinds of other services that I knew were due soon but I just wanted the AC fixed. I felt like they were trying take advantage of ... read more

2006 HONDA CR-V EX Owner's profile image
2006 HONDA CR-V EX Owner 
4 years ago

In order to pass the state inspection I had to pay $600.00+ for work to make that happen. BUT... the mechanic failed to put the new 2023 sticker on my windshield, which I didn't notice till I was home. Had to drive back to Berlin and wait 30 minutes for it to be put on. Shame on me for not noticing and shame on them, who do inspections every day! 

2015 HONDA CR-V EX Owner's profile image
2015 HONDA CR-V EX Owner 
4 years ago

This was not a good day. We went in for an oil change and to have the A/C checked. We didn't know if the A/C could be refilled or not. I thought the last time I used it, the A/C wasn't as cold. We were there at 10:00 until about 12:30 or close to 12:45. No one came out to tell us anything or update us, or even talk to us. Everyone around us was coming in and leaving. We couldn't figure out what was happening. I finally got up to ask someone to please check on things and let us know why its taking so long for an oil change an... read more

2021 HONDA PILOT TOURING Owner's profile image
2021 HONDA PILOT TOURING Owner 
4 years ago

I waited over 2.5 hours for an oil change. I had a set scheduled appointment and customers arriving after my appointment were leaving before me. I asked for an update twice. 

2010 HONDA CIVIC LX Owner's profile image
2010 HONDA CIVIC LX Owner 
4 years ago

Service tech told me were not the magic school bus, we cant shrink ourselves down to see whats wrong with your car. Not only is that very unprofessional, but I was also overcharged by a lot. Please take your car literally anywhere else. 

2016 HONDA CR-V EX Owner's profile image
2016 HONDA CR-V EX Owner 
4 years ago

I got stuck at this dealership for almost 5 hours, after my CRV failed state inspection for brakes & they did not have the replacement size in stock that my car required. My dog was home alone, and if I would have known at the outset that the brake service was going to take four additional hours, I absolutely would have scheduled that for another day, in consideration of her. I wish this dealership would have been more forthcoming with me about the parts not being in stock... about them having to go to another location to ge... read more

2018 HONDA ACCORD LX Owner's profile image
2018 HONDA ACCORD LX Owner 
5 years ago

Tail light not right. Yet. Stil water in it. They ordered new light as well as prime. Honda not in yet. Prime Honda ordered 1 month ago not here yet 

Frequently asked questions about Berlin City Honda of Portland

How is Berlin City Honda of Portland rated?

Berlin City Honda of Portland has a 4.6 star rating with 5,826 reviews. 

When is Berlin City Honda of Portland open?

Berlin City Honda of Portland is closed now. It will open at 9:00 a.m.